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Work experience

Feb 2014Present

Communication Officer


Develop, implement, and manage employee communication projects. Create, enhance, and manage a mix of communication projects to drive awareness and understanding of the business leveraging existing technologies. Responsibilities include writing, editing, developing presentations and communication for the employee audience.
• Manages the daily operations of global employee communication.
• Works closely with HR Leadership to develop, influence, and execute the company’s global strategy including consistent messages, positioning, and engagement and culture opportunities.
• Counsels and enables employees to understand and effectively leverage internal communication channels to drive employee connection and engagement.
• Works with HR to identify communication opportunities and deliver consistent relevant messages.
• Develops, implements, and effectively delivers mass and targeted communication to internal audiences consistent with company strategy, values and culture.
• Identifies new opportunities for internal communication to ensure effective global internal communication.
•Collaborates with other communication teams throughout the business to ensure consistency, clarity and style.


Communication Manager

Kraft Foods/Cadbury

Planned and executed all external communications for confections brands including Trident, Dentyne, Stride, HALLS and Green & Black’s. Managed all internal communications for Snacks & Confectionery Business Unit, including creation, content and development of internal Website and newsletter, ongoing Town Hall Meetings and internal messaging.

  • Maintained positive relationships and partnerships with business, media, and corporate communities.
  • Works directly with senior executives to meet the needs of all communications throughout the Business Unit.
  • Directed brand PR, media relations, corporate positioning, product launches, advertising, sales collateral and tradeshow marketing for all confections brands from a corporate perspective.
  • Developed and managed community relations for Snacks & Confectionery Business Unit aligning to corporate guidelines and philosophy.
  • Collaborated with cross-functional teams including Marketing, Corporate Communication, Legal, Finance, Human Resources and Global for consistency and accuracy of messaging.
  • Supported Senior Executive level in development/delivery of presentations/messaging.
  • Leads messaging and project management of site special events.
  • Managed all external public relations agencies for the confections brand portfolio. Maintained strong relationships with all business media. Primary media contact for all confections brands in Kraft Foods portfolio.
  • Conceived and implemented an internal communication strategy for Snacks & Confectionery BU that engaged multiple facets of intranet Sharepoint technology and newsletter production.

Communication Manager, Sales (2006 – 2010) Led dedicated agenda executing national sales communication strategy that employs a variety of mediums throughout US business organization and its incentive programs.

  • Conceived and executed an innovative vision leveraging intranet technology to transition from print-based to an electronically-delivered communication program at a savings of $1.5 million annually.
  • Created web portal to transform previously archaic flow of information into a dynamic website improving communication flow and adding an effective sales tool for field reps.
  • Wrote catalogs, course guides and training brochures that enhanced the sales reps’ understanding of complex product features and helped them sell more effectively.
  • Identified key areas of communication opportunity and acted accordingly to overcome risk-assessed hurdles.
  • Collaborated with cross-functional teams including Marketing, Corporate Communication, Legal, Finance, Human Resources and Global for consistency and accuracy of messaging.
  • Supported Senior Executive level in development/delivery of presentations/messaging.
  • Maintained Sales Communication policies and procedures.
  • Led OverAchievers incentive program inclusive of creative/communication elements.
  • Led X-Factor incentive program inclusive of creative/communication elements.
  • Drove the Working Smarter and Sustainability initiatives in Sales.

Knowledge Management Lead, Global Supply Chain(2009 – 2010) Secondment to conceive and implement knowledge management and communications strategy leveraging intranet technology within Global Supply Chain organization. Executive leadership consultation, creation and implementation of multiple communication tools including web-site, e-newsletter, communities of practice, and templates to support ongoing and consistent information sharing.

  • Identified key areas of global communication and knowledge management needs and executes strategies via technology to meet specific needs.
  • Collaborated with cross-functional teams including Finance, Manufacturing, Logistics & Customer Operations, Business Units, Category, Procurement, and Human Resources.

Communication Specialist (2003 – 2006) Developed and executed communication materials throughout the US Sales organization.

  • Oversaw all written communication projects including bulletins, presentation content, brochures, policies and procedures, and trade articles.
  • Provided ongoing editorial and communication support to colleagues throughout Sales organization.
  • Scripted senior management speeches and presentations.
  • Created Sales Communication Style Guide and Sales Communication Polices & Procedures.


Etc. Publications

News and feature writer at publications in both Canada and the US developing indepth expertise in the nonprofit and medical publishing industries. Responsible for covering a broad array of spot news, human interest, politics, medical issues and healthcare.



Sharepoint Certification

Knowledge Management Certification

SBA Business Planning


 Governor General of Canada: Caring Canadian Award-- 2013

Vamos! Award for Outstanding Results in Business – 2008

Chairman’s Award for Corporate Social Responsibility – 2006

9 Headliner Awards for Executing Excellence – 2003-2010

Canadian Newspaper Association Merit Award for Outstanding Feature Writing – 1997

Canadian Newspaper Association Red Ribbon for Outstanding News Reporting – 1996

Canadian Newspaper Association Carillon Trophy for Outstanding Feature Writing – 1997

Volunteers of Morris County Volunteer of the Year — 2002

Numerous awards and citations of appreciation for Community Organizing and Development


Kraft Foods Community Involvement Team

Kraft Foods CARES Team

Purple Goes Green Team

Global Intranet Governance Team

Communities of Practice

International Association of Business Communicators, New Jersey Chapter

KPRO – Knowledge Management Professionals

Georgetown Elementary School

Eric Johnson House

Girl Guides of Canada

Homeless Solutions

Morris County Correctional Facility

L’Arche USA/L’Arche Cape Breton


Louise Thatch

VP, Communication

David Olson

VP, Regulatory Affairs

Paula Huntzinger

Director, Human Resources

Jay Joyce

EVP, Sales

Tony Murphy

EVP, Human Resources



Graduate, Technical Theatre Arts

Niagra Theatre School

Graduate, Journalism

Holland College