Melissa Beck

  • Hayward Ca.

Office Executive Assistant

Summary

I enjoy working in a fast paced environment, gain more work experience and improve  while broadening, challenging and utilizing my skills. I have excellent external and internal customer service skills, I'm a malleable personality who is always adapting to my surroundings. I am looking to offer my insight and knowledge from experience to help the company function more efficiently.

Work History

Work History

Volunteer For Tune Shop.

The Tune Shop Pros....
  • Organize parts and materials from vendors and suppliers.
  • Receive payments and invoice customers.
  • Service underwriting.
  • Bill current monthly customers and successfully collected on past due accounts.
  • Maintain office and inventory.
  • Receive all phone calls, expedite them accordingly.
  • Order all parts enter them into inventory program upon arrival,and bill customers for it.
  • Banking, count daily cash drawer, balanced the bank books and credit card purchases , pay all shop bills on time.
  • Handled insurance claims for customer cars that needed.
  • Filed daily and monthly, generated end of month report . 
  • General office duties.
Feb 2014 - Oct 2015

Delivery Specialist/ Hub Assistant Manager

O'Reilly Auto Parts Oakland, Ca
  • Unloaded, loaded, and secured freight.
  • Logged and filed daily manifest and invoices, as well as monthly filing.
  • Managed and verified deliveries, efficiently pulled and staged parts to be delivered.
  • Delivered excellent internal customer service.
  • Manage services performed on company vehicles.
  • Maintained office area and immediate inventory area.
  • Daily and weekly banking and balancing of books.
Mar 2012 - Dec 2012

Assistant Station Manager/ Data Entry Clerk

Ceva Logistics, Hayward Ca.
  • General office duties.
  • Data entry into multiple programs.
  • Accounting and bookkeeping.
  • Managed about 15-20 employees.
  • Prepared the location stickers for night crew and printed the manifests for orders needing to be filled. 
  • Invoiced customers for product ordered and successfully performed collections on the past due accounts.
  • Filed daily and monthly manifest.
  • Entered the inventory received daily and organized their according locations.
  • Daily communications with the manager on duty.
Apr 2010 - May 2012

Lead Mail Processor & Sorter

USPS Mail Innovations San Leandro Ca.
  • PPH ( pieces per hour) control.
  • Organized and maintained mail/ packages.
  • Operated mail manifest software for process of mail.
  • Managed 25 employees.
  • Time management, scheduling, TSA certified, constant communications with manager in office.
Aug 2009 - Feb 2010

Manager Trainee

Quick Stop, San Leandro, Ca.
  • Cashier, managed money, balanced my till twice daily.
  • Accounting clerk, managed all other employees money and provided change when necessary.
  • Inventory, Ordered item the we were out of , kept current daily count of alcohol and cigarettes, stocked the floor, organized displays.
  • Managed vendors and employees, Made sure that payment was made in the right amount.
  • Daily bank runs with diligently keeping of records of all money transferred.

Education

Education
2004 - 2008

Undergraduate

Chabot College

Going for medical CNA, while dabbling in photography and real estate.

2000 - 2004

High School Diploma

Mount Eden High School

General education.

Skills

Skills

I lam highly motivated, detail oriented, organized achiever with great team work and problem solving skills while being able to take charge and work independently just as efficiently. I catch on very quickly to tasks and am diligent with following protocols. I have the ability to work under pressure in a timely manner. I take pride in my work. I have computer skills on the internet, Microsoft office, outlook, winworks, and many more programs for invoicing. I have experience with Quick Books doing payroll, printing vendor checks,customer payment recording, as well as collections on past due accounts. 

References

References available upon request.