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Summary

I enjoy working in a fast paced environment, gain more work experience and improve  while broadening, challenging and utilizing my skills. I have excellent external and internal customer service skills, I'm a malleable personality who is always adapting to my surroundings. I am looking to offer my insight and knowledge from experience to help the company function more efficiently.

Work experience

Volunteer For Tune Shop.

The Tune Shop Pros....
  • Organize parts and materials from vendors and suppliers.
  • Receive payments and invoice customers.
  • Service underwriting.
  • Bill current monthly customers and successfully collected on past due accounts.
  • Maintain office and inventory.
  • Receive all phone calls, expedite them accordingly.
  • Order all parts enter them into inventory program upon arrival,and bill customers for it.
  • Banking, count daily cash drawer, balanced the bank books and credit card purchases , pay all shop bills on time.
  • Handled insurance claims for customer cars that needed.
  • Filed daily and monthly, generated end of month report . 
  • General office duties.
Feb 2014Oct 2015

Delivery Specialist/ Hub Assistant Manager

O'Reilly Auto Parts Oakland, Ca
  • Unloaded, loaded, and secured freight.
  • Logged and filed daily manifest and invoices, as well as monthly filing.
  • Managed and verified deliveries, efficiently pulled and staged parts to be delivered.
  • Delivered excellent internal customer service.
  • Manage services performed on company vehicles.
  • Maintained office area and immediate inventory area.
  • Daily and weekly banking and balancing of books.
Mar 2012Dec 2012

Assistant Station Manager/ Data Entry Clerk

Ceva Logistics, Hayward Ca.
  • General office duties.
  • Data entry into multiple programs.
  • Accounting and bookkeeping.
  • Managed about 15-20 employees.
  • Prepared the location stickers for night crew and printed the manifests for orders needing to be filled. 
  • Invoiced customers for product ordered and successfully performed collections on the past due accounts.
  • Filed daily and monthly manifest.
  • Entered the inventory received daily and organized their according locations.
  • Daily communications with the manager on duty.
Apr 2010May 2012

Lead Mail Processor & Sorter

USPS Mail Innovations San Leandro Ca.
  • PPH ( pieces per hour) control.
  • Organized and maintained mail/ packages.
  • Operated mail manifest software for process of mail.
  • Managed 25 employees.
  • Time management, scheduling, TSA certified, constant communications with manager in office.
Aug 2009Feb 2010

Manager Trainee

Quick Stop, San Leandro, Ca.
  • Cashier, managed money, balanced my till twice daily.
  • Accounting clerk, managed all other employees money and provided change when necessary.
  • Inventory, Ordered item the we were out of , kept current daily count of alcohol and cigarettes, stocked the floor, organized displays.
  • Managed vendors and employees, Made sure that payment was made in the right amount.
  • Daily bank runs with diligently keeping of records of all money transferred.

Education

20042008

Undergraduate

Chabot College

Going for medical CNA, while dabbling in photography and real estate.

20002004

High School Diploma

Mount Eden High School

General education.

Skills

I lam highly motivated, detail oriented, organized achiever with great team work and problem solving skills while being able to take charge and work independently just as efficiently. I catch on very quickly to tasks and am diligent with following protocols. I have the ability to work under pressure in a timely manner. I take pride in my work. I have computer skills on the internet, Microsoft office, outlook, winworks, and many more programs for invoicing. I have experience with Quick Books doing payroll, printing vendor checks,customer payment recording, as well as collections on past due accounts. 

References

References available upon request.