Melissa Triggs

  • MN

Work History

Work History
Jan 2005 - Apr 2014

Operation Specialist Manager

BEST BUY COMPANY
Operation Specialist Manager-GNFR-Richfield, MN Managed Accounts Payable team of 4 to 12(Exempt and Non Exempt) domestically and a team of 30 Internationally-India. Responsible for managing the Shared Services AP relationship with the business outsource provider(Accenture), assist in the enforcing compliance with policy, leading the implementation of process improvement initiatives, manage the development, implementation and/or maintenance of the accounting system(and tools). Managed reconciliations and reviewed general ledger accounts in preparation for month end, quarter end and year-end close Managed escheatment process of funds remitted to the individual states per requirements. Responsible to ensure ongoing compliance with Unclaimed Property Laws of states for client Collaborated with internal audit to coordinate the documentation and assessment of controls for the Finance business in compliance with company policy and Sarbanes Oxley legislation Responsible for all aspects of the on-boarding process with new vendors; provided training on operational procedures and explained performance expectations Managed vendors relationships, oversee reconciliation of vendor statements and settled disputes Manage timely and efficient payment process for US and Canada Key Contributions & Achievements Reviewed established accounting practices and procedures and identified opportunities to streamline processing of accounting data: implementing changes to practices and procedures, which resulted in labor savings of 2 FTE's Developed departments KPI's and 3rd party vendor SLA's; designed, implemented and conducted training programs to assist in meeting SLA requirements In first year, over 90 days aged reduced by 70% Managed P-Card, Corporate Card and other payment implementations such as EFT; coordinated an EFT initiative resulting in over 50% new vendor enrollments. Defined strategy and processes from ideation to execution to drive improvement to the bottom line. Received leadership in action award for Initiating and developing an in-house process for issuing checks to customers for tax refunds resulting in an immediate savings of more than $750,000! Participated in successful development, testing and implementation of AP systems to minimize business disruptions, maximize information, integrity and business performance Multiple oracle upgrades, Imaging and workflow systems Managed preparation of 1099/1042-S tax reporting including maintaining ongoing training in compliance. Researched, documented and implemented a new
1988 - 2014

Accounts Payable Project Manager

BEST BUY COMPANY
Accounts Payable Project Manager| Northern Tier Energy-Contract Position-St Paul Park, MN Executed an accounts payable project through use of Lean Six Sigma processes and tools Established spreadsheet invoicing that vendors used to submit invoices reducing processing time by 50% Designed BOL invoice audit process to verify legitimacy before entry into payables system Created multiple operational procedures and process flows in order to successfully transition all related duties to Corporate Accounts Payable resulting in a savings of 1+ FTE, Richfield, MN
Dec 2002 - Jan 2005

Accounts Payable Service Supervisor

BEST BUY COMPANY
Accounts Payable Service Supervisor-Richfield, MN Supervised up to 12 A/P clerks; managed vendor/supplier relations; and oversaw the timely, accurate processing of invoices, purchase orders, credit memos and payment transactions. Maintained adherence to corporate, accounting and GAAP standards; addressed escalated issues from employees and vendors regarding accounts payable; and ensured accurate and compliant A/P files and records in accordance with company policies and government regulations. Implemented and enforced organization defined policies, procedures, and standards. Created a standard financial model that assured data integrity and accessibility, eliminated analytical and data inconsistencies, and reduced team workload. Worked with all levels of management on multiple projects to enable effective operations through optimizing processes. Executed business teams around best practices and enhanced capabilities. Responsible for all aspects of employee change management with department restructure and reduction of workforce. Key Contributions & Achievements Headed up Master Vendor list clean up resulting in elimination of over 50% inactive or inaccurate vendors Motivated employees by conveying the importance of each individuals contribution and trusting in peer competence; modelled and encouraged excellence and enthusiasm, challenged the status quo and supported new initiatives, improving employee engagement scores by 60% Created and implemented solution between the business owner, Inventory Control, field users and vendors for managing inventory exceptions, over payments and perfecting inventory cycle counts First 90 days aged exceptions reduced by 80% Positions: Commercial Credit Supervisor

Education

Education

Normandale Community College

B.Sc

Capella University

Skills

Skills

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