Download PDF

Melissa Johnston Robinson

Branch Manager at Caliper, Inc.

Work History


Branch Manager

Caliper Inc
Branch Manager| | Charlotte, NC Administered daily recruiting processes and financial operations of the business unit. Implemented and directed life-cycle recruiting and onboarding, designed orientation slides, and employee handbooks; ensured 100% compliance with service level agreements, local, state, federal regulatory laws, and guidelines; negotiated contracts and amendments; resolved employee conflicts and client concerns; audit reporting. 220% First Year Revenue Increase Qualified prospects, learned facility process and protocols, developed workforce strategies to overcome obstacles, qualified and negotiated terms of the agreement. Recapture $50M Account informed of by senior partners to identify and toconcerns of premiere Fostered deep-rooted vendor partnerships resulting in the account and improved organizational communications. Reduced COS 2.5% Negotiated employment and pre-employment screening costs of new hires and vetted candidate pipeline. Trained HRIS programs, pre-employment screening protocols, on-boarding software procedures, enabling staff and colleagues to improve skills and achieve work objectives. Analyzed KPI data and spreadsheets with flowcharts to enhance demonstration of workforce trends to senior stakeholders. Projected monthly, quarterly and yearly sales revenue, submit operational expense reports and calculate P&L statements. Secured confidential files of in-house personnel, contract employees, service level agreements and partnership credit reporting. Updated employee attendance, performance, disciplinary actions, worker compensation incident occurrences and employee incentive rewards. Collaborated with in-house accounting department to ensure proper invoicing, discussed overdue accounts/collections, wage adjustments and submit weekly payroll for processing.

Branch Manager

Tradeco Construction
Branch Manager| | Charlotte, NC Sustained daily administrative and financial operations of the business unit. Trained HRIS software and pre-employment screening programs; directed life-cycle recruiting/staffing strategies and processes, assigned heavy industrial and skilled tradesmen to commercial construction projects for government, financial, academic, and nuclear sites throughout North/South Carolina, Georgia, and Florida; ensured compliance with employment laws OSHA and the Davis-Bacon Act..