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Work experience

September 2015current

Hard Lines Merchandiser

Sears Holdings

Retail environment. Customer relations with upbeat attitude, often fast paced with attention to detail. Responsibilities Included, but not limited to, processing online orders efficiently within allotted time frame, data entry, money handling. Any other tasks as directed by superiors.

May 2007July 2009

Veterinary Technician

Banfield, the pet hospital

Daily duties involve the treatment and care of sick and injured animals. Including, but not limited to, physical exam, medical prescriptions (per doctor) explaining administration to client, vaccinations, parasite detection, lab samples collected and run (blood work, skin samples, fecal etc), x-rays and surgery prep/assistance. Data entry is vital to keeping clear and accurate medical records. Customer service with a varying range of emotional needs of clients. Educating clients on a case by case basis. Emergency care, hospital grade cleaning procedures.

January 2006Jul 2007

Adoptions counselor/ Veterinary Technician

The Humane Society of Manatee County

Customer Service based position in adoptions. Answering telephone, data entry, file systems, discussing certain animal traits to potential adopters and if the fit would be harmonious. Special event coordination, cleaning. Was promoted to entry level technician work, which included much of the same work but on a lesser scale. Duties shifted to assisting  veterinarian with medications and treatment. Vaccinating and acclimating animal to new/stressful environment. 

September 2004January 2006

Customer service

The Gap

Retail atmosphere, up sales. Duties included, but not limited to, assisting customers, phones, cash handling, organizing, stock.


June 1998September 1998

Microsoft Office

Ikon office solutions
September 1996Mar 1998


Erie Community College

At the time my goal was social work, degree not attained.

September 1992Jun 1996

High school diploma

WIlliamsville North

General Studies

About me-

 I am motivated and learn quickly. Can adapt to many environments with ease, and smile while doing so. I have spent the past few years caring for my children and home. From a Emergency pet hospital situation,  sleepless nights with children, to a retail job with focus on customer service, I have experienced varying levels of responsibilities and stresses, and have continually maintained a positive attitude.

Thank you for your consideration

*references available on request*