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Education

CCNT Certified Convergent Network Technologies

Nortel Global Knowledge Enterprise Solutions Training

TIA Telecommunications Industry Convergence Network Technologies Convergence Certification

Western Illinois Alumnae Convergence Technology Voice, Data, VOIP, IP Communications

Western Illinois University - College of Business & Technology

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Printable Resume

Objective

Desire to promote and work with a high growth oriented company introducing and selling "niche" products, services and solutions for business relationship management with customers and partnership channels.  The hiring company would have a focused appreciation in future growth demands and diverse markets within  telecommunications, consumer, energy, transportation, healthcare and commercial fields.  This company would desire to offer a key postion for territory advancement to someone who has a well rounded background in business, a developed product knowledge expertise and worked within multiple selling situations.

Summary

Experienced at consistently delivering results to save time, money and implement return on investment, solidifying account service signings to promote efficient future business states.

Relationship Management 

Passionate and enthusiastic at selling Global Solutions and up-selling existing and new Business Management Relationships applying superior product expertise and consultation to provide customer solutions for 15 years within diverse markets. Supporting Regional Help Desk, Call Center Operations, Engineering for customers and Partner programs.

Future State

Align with growth oriented company, dynamic market presence and winning products and services. Driving and maximizing the business relationship within major markets.  Will work with customers, business partners, and internal sales resources to drive the full line of products. Accountability Firm with focused business direction and active portfolio producer.

Implementation

Action Oriented, Assertive and Persuasive supervisor for customers strategic implementation, to deliver experienced non management service proposals, participate in account planning sessions, consulting within a team base work environment to ensure the identification of sales opportunities and proactively own and problem solve account relationships. 

Leadership

Ambassador Team Manager Support, activating customer expedites and maintaining customer retention to provide filtration for Vice President of Sales and Operation's teams. Insure Internal and External Partner programs for billing, transactions, installation and implementation. Written and Oral communications.

Return on Investment

Initiate creative active approach to logically design pre-sales and post design support and quotations for customer accounts. Teamed with the ownership of achieving 115% of consistent sales goals providing One Stop Shopping, implementation of new technology. Soliciting 1000's of key decision makers, in increasing annual revenues.

Product Knowledge

Aligned resources with Field Application Engineers, working with the best & the brightest talent and team staff members to build Partner Distributor Channels in pricing and booking monthly contracts. Educating, training and facilitating new information to end user sites. Major Accounts, Advanced Technology.

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