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Melinda English, ACC, ODCP, PHR, SHRM-CP, RCC™

Equipping Talent ~ Empowering Leaders ~ Coaching Professionals & Teams

Summary

Seasoned Coach, Consultant and Human Resource professional and Adjunct known for achieving results and driving innovation. Excellent communicator at all levels, facilitator and instructor with expertise in HRM, organizational development and talent engagement/development, and career development. Strong background in instruction, leadership and executive development, training design and implementation, mentoring, change management, and coaching.

COACHING & Certifications

April 2018present

ACC Coaching Certification 

International Coaching Federation (ICF)

Completed after 60-hour CoachRice program, 10-hour Mentor Coaching program, 100 hours of coaching and completion of knowledge text.

1994present

Career, Leadership & Executive Coaching

Provide individual and group/team coaching for Rice University. Previous coaching in multiple organizations and industries including corporate, higher education, clinical and non-profit (local, regional & national level).

Certified coach and trainer

Jun 2015Mar 2019

SHRM-CP

Society for Human Resource Management (SHRM)

Certified Professional in HRM

May 2005Feb  2021

PHR

Human Resource Certification Institute (HRCI)

Professional in HR certification

Nov 2013Present

Registered Corporate Coach (RCC)

IMPACT

Skills

0
Assessment Administrator

Certified to administer full suite of MBTI assessments, as well as Strong, FIRO-B, DiSC, Time Mastery, 5 Behaviors of a Cohesive Team, EQ-i 2.0 & EQ 360

RELATED professional Experience

2016Present

Organizational and Professional Development (Full-time Internal Consultant)

Rice University

Partner with schools, divisions and departments across the University to provide professional, career and leadership development, as well as organizational development interventions, including but not limited to coaching, consultation, strategy, process improvement, resource development, facilitation, team development and a full range of customized solutions.

20162016

Career Management Consultant

Right Management

Partnered with organizations to plan, communicate and implement workforce transitions through proven career development and outplacement services, including coaching, skills development and other innovative solutions. Empowered and equipped exiting employees to find their next professional opportunity, while also reducing risk for organizations pertaining to career transitions

20152016

Director of Human Resources

Houston SPCA

Hired as first Human Resources Director (in approximately two years) to oversee all aspects of human resources, including talent acquisition, on-boarding, orientation, training, coaching, leadership development, employee engagement & retention, and employee relations.

20142015

Senior Manager-Talent Development

YMCA of the USA- Left due to relocation

Recruited for new role at national office due to results and previous success in Leadership Development. Led team to design and develop a full suite of tools, resources and processes for CAUSE-DRIVEN LEADERSHIP® Competency Model and leadership program for approximately 19, 000 full-time(approximately 250, 000 including part-time/seasonal) employees in 2, 700 YMCAs(900 Associations) nationwide.

Oversaw organizational leadership certification process and related learning and development experiences. Served in HR Advisory capacity while providing executive and leadership coaching for C-Suite leaders, executives and middle management level professionals. Led change management initiatives and delivered training and leadership development locally, regionally and nationally. Served as national trainer for Leading and Coaching Others and Facilitation Skills.

20072015

Adjunct Faculty

Keller Graduate School of Management/DeVry University
  • Instructed graduate courses in Organizational Behavior & Leadership(MGMT 591) and in HRM(including Training & Development(HR 592), Managing Global Diversity(HR 582), Human Resource Management(HR 590), Strategic Staffing(HR 594) & Managing Organizational Change(HR 587).
  • Instructed undergraduate courses such as Intro to HRM(MGMT 410), Career Development(CARD 405) and Leadership & Motivation(PSY 305).
  • Developed and facilitated Career Development Workshops(series of four) DeVry/Keller upon request from Campus Director. 
Oct 1998Apr 2014

Assoc. VP of Recruitment & Leadership Development

YMCA of Greater Indianapolis

Associate VP of Recruitment & Leadership Development (2011-2014); Sr Director (2008-2011); Director of Staff Recruitment and Development (2003-2008); Senior Director-Baxter YMCA (2000-2003); Director (1998-2000)

Promoted twice with expanded responsibilities in Leadership & Executive Development, while maintaining responsibilities for previous roles.

  • Oversaw all aspects of training(local and national-YUSA) & certification, administered all levels of leadership development programming, coaching (leadership and executive) employee engagement & recognition, talent acquisition, new hire on-boarding & orientation, employee relations & performance management for over 2,500 staff annually. 
  • Served in HR Consultant capacity to provide counsel and support to senior management in areas pertaining to talent acquisition, employee development & employee relations(performance, coaching, conflict resolution & legal compliance-e.g. ADA, DOL, OSHA, EEOC, etc.) and team building and development.
  • Influenced organizational change by developing, proposing & executing talent review process and strategic approach to develop and retain high potential staff, endorsed by President/CEO(2012-14), and resulted in Advanced Leadership Program, which introduced new development experiences, such as job crafting and the RBSE™.
  • Created and launched Executive Development Program and Leadership Experience Program for emerging leaders, resulting in over 57% being promoted or taking on more leadership responsibility within 1-2 years.
  • Developed and implemented professional development planning process incorporating Leadership Competency Model and New Manager Orientation series, all which are still in place today. Assembled and led on-boarding taskforce in order to identify systematic and organizational improvements in the new employee experience & on-boarding process to impact engagement, productivity & retention(2012-14).
  • Designed, facilitated and evaluated staff training, development and recognition initiatives for approximately 260 full-time and 2200+ part-time/seasonal employees, including needs assessment, curriculum development and program delivery, in order to meet strategic organizational objectives. 
19971998

Clinical Manager

Youth Villages -relocated to Indiana

Promoted from Counselor to Clinical Manager within 2 months.

Managed new office/team and provided clinical direction and supervision to counselors, behavior specialists and therapeutic foster parents in regard to emotionally troubled youth. Evaluated caseloads, referrals, home approvals and behavior modification plans and maintained compliance with state (JCAHO) and organizational requirements. Tripled number of youth served and doubled the number of foster parents in 1 year.

19931997

Dean of Student Development & Dir-Student Activities

Bethel College (now Bethel University)

Developed and enforced campus disciplinary policies and procedures and counseled students. Supervised, programmed and maintained three residential facilities and instructed required freshman course titled College Threshold Experience. Recognized as Staff Member of the Year (1994). Oversaw Student Life, including campus activity center, student organizations and related events.

2017 Presentations

ATD Forum Lab Facilitator: Self - Guided Research for Modern Learning

ATD Forum ICE Facilitator

CUPA-HR Presenter: Engage. Equip. Empower. A Model for Developing World Class Staff

Affiliations

2018present

International Coaching Federation

Member
20162018

OD Network (national and local)

Member
20162018

Association for Training & Development

Forum Member