Carrie Toffoletto | Exec. Admin.
Office of the Provost, Rice University
Current Colleague (713)348-3640
Seasoned Coach, Consultant and Human Resource professional and Adjunct known for achieving results and driving innovation. Excellent communicator at all levels, facilitator and instructor with expertise in HRM, organizational development and talent engagement/development, and career development. Strong background in instruction, leadership and executive development, training design and implementation, mentoring, change management, and coaching.
Completed after 60-hour CoachRice program, 10-hour Mentor Coaching program, 100 hours of coaching and completion of knowledge text.
Certified coach and trainer
Certified Professional in HRM
Professional in HR certification
Certified to administer full suite of MBTI assessments, as well as Strong, FIRO-B, DiSC, Time Mastery, 5 Behaviors of a Cohesive Team, EQ-i 2.0 & EQ 360
Partner with schools, divisions and departments across the University to provide professional, career and leadership development, as well as organizational development interventions, including but not limited to coaching, consultation, strategy, process improvement, resource development, facilitation, team development and a full range of customized solutions.
Partnered with organizations to plan, communicate and implement workforce transitions through proven career development and outplacement services, including coaching, skills development and other innovative solutions. Empowered and equipped exiting employees to find their next professional opportunity, while also reducing risk for organizations pertaining to career transitions
Hired as first Human Resources Director (in approximately two years) to oversee all aspects of human resources, including talent acquisition, on-boarding, orientation, training, coaching, leadership development, employee engagement & retention, and employee relations.
Recruited for new role at national office due to results and previous success in Leadership Development. Led team to design and develop a full suite of tools, resources and processes for CAUSE-DRIVEN LEADERSHIP® Competency Model and leadership program for approximately 19, 000 full-time(approximately 250, 000 including part-time/seasonal) employees in 2, 700 YMCAs(900 Associations) nationwide.
Oversaw organizational leadership certification process and related learning and development experiences. Served in HR Advisory capacity while providing executive and leadership coaching for C-Suite leaders, executives and middle management level professionals. Led change management initiatives and delivered training and leadership development locally, regionally and nationally. Served as national trainer for Leading and Coaching Others and Facilitation Skills.
Associate VP of Recruitment & Leadership Development (2011-2014); Sr Director (2008-2011); Director of Staff Recruitment and Development (2003-2008); Senior Director-Baxter YMCA (2000-2003); Director (1998-2000)
Promoted twice with expanded responsibilities in Leadership & Executive Development, while maintaining responsibilities for previous roles.
Promoted from Counselor to Clinical Manager within 2 months.
Managed new office/team and provided clinical direction and supervision to counselors, behavior specialists and therapeutic foster parents in regard to emotionally troubled youth. Evaluated caseloads, referrals, home approvals and behavior modification plans and maintained compliance with state (JCAHO) and organizational requirements. Tripled number of youth served and doubled the number of foster parents in 1 year.
Developed and enforced campus disciplinary policies and procedures and counseled students. Supervised, programmed and maintained three residential facilities and instructed required freshman course titled College Threshold Experience. Recognized as Staff Member of the Year (1994). Oversaw Student Life, including campus activity center, student organizations and related events.
ATD Forum Lab Facilitator: Self - Guided Research for Modern Learning
ATD Forum ICE Facilitator
CUPA-HR Presenter: Engage. Equip. Empower. A Model for Developing World Class Staff