Coordinated the successful implementation of Bearing Point's best-in-breed project management methodology for three major clients across a variety of industries, increasing efficiencies by streamlining their resource management.
iiNet | Business Consultant | Production Support | Release Management➢ Liaised between the client, local and European teams to develop and coordinate UAT/SIT and release plans, resulting in a seamless and on time product delivery.
Pepsi Australia | PMO | Mobile Transition➢ Reported directly to the CIO Asia/Pac on IT Projects across Australia and NZ, whilst implementing project methodologies to restructure and improve IT practices.
➢ Successfully developed and project managed the Telecommunication upgrade project which involved the transition of over 1000 mobile, internet, fixed services across Australia.
AAPT | Technical Business Analyst | Production Support ➢ Performed an XML based product configuration for a next-generation billing system, allowing the client to meet market demand and increasing revenue for client.➢ Led an international team based in Europe and Australia, which supported the customized $18M CRM and Order Management system developed for the client.➢ Prioritized, investigated and resolved production support tickets, coordinating with users, minimizing interruptions to processes, guaranteeing stability in the production environment.