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Work History

June 2018Present

Stewardship and Development Officer

The Duke of Edinburgh's International Award Foundation

Report and Proposal writing

  • Securing major funding and support through grant applications.
  • Producing and distributing annual stakeholder report by region.
  • Bespoke Corporate, Trust and Foundations and Major Donor reporting.

 Communication

  • Mapping communication plan across the year
  • Content drafting for publications- (Case for Support, Annual Review)
  • Mail-out set up and logistics (NPSP, Pardot and Mailchimp)
  • Producing and distributing quarterly Newsletter

 Process Management

  • Mapping and streamlining team processes 
  • Lead on Salesforce/NPSP system set-up and testing
  • Project managing the migration from Salesforce Classic to NPSP
  • Data input and analysis for Quarterly reports and Trustee meetings
  • Salesforce Super-user and team GDPR lead

 Philanthropy Finance

  • Ensure timely and accurate delivery of donor finance
  • Processing payment requests, receipts, and invoices
  • Follow-up/chasers for overdue and outstanding payments
  • Producing Risk Profiling report every quarter
  • Managing Stewardship Budget

 Due Diligence and Development

  • Prospecting research for new streams of income and supporters
  • Due Diligence background research for approval committee
  • Preparing Prospecting and briefing actions pre-event.
  • Co-ordinating Stewardship touch points with donors (welcome, thanking and event invitation)
  • Planning Stewardship, Engagement and Recognition Events
Dec 2017June 2018

Research Officer

The Duke of Edinburgh's International Award Foundation 
  • Outcomes Research- work with Regional offices to support the implementation of outcomes research by all operators.
  • Social Value- main lead on development, delivery and analysis of social value work with PriceWaterhouse Coopers.
  • Satisfaction Surveys- Qualitative and Quantitative Research and analysis to support the wider Research agenda.
  • Main point of contact with the external partners to channel their work and support for the research initiatives efficiently and effectively.
  • Coordinating regular progress updates to key stakeholders, including the drafting of publications for specific stakeholder groups in conjunction with the Communications team.
  • Key point of contact for the Research Team, coordinating resources and ensuring allocated work within the project is delivered to pre-agreed timescales.
Sep 2016Feb 2017

External Relations Officer

Farm Africa

Database management:

  • Raisers Edge superuser
  • Data cleansing for schools and churches mail-out 
  • Recording supporter correspondence
  • Assisting with training sessions
  • Ensure any donations were recorded and processed on RE

Donor Care:

  • Maintaining shared inbox and responding to supporter inquiries
  • Regular correspondence with supporters through courtesy calls and distribution of donor packs.

Projects:

  • Working on three appeals from inception to delivery
  • Preparation and promotion of Farm Africa's attendance at Food Matter's Live convention at ExCel London.
  • Development of support for Farm Africa's work beyond Christian community groups, to involve more faith based groups across the UK.

Fundraising:

  • Liaising with community groups regarding work of Farm Africa
  • Researching potential partners and new platforms
  • Volunteer speaker training
  • Drafting and submitting RAG partnership applications with London university fundraisers.
Oct 2015June 2016

Overseas Operations Officer

The Society For Environmental Exploration (Frontier)

Staffing:

  • Staff recruitment: reviewing and processing applications 
  • Managing and updating recruitment websites and advertisements
  • Scheduling and organising interviews 
  • Interviewing candidates 

Logistics:

  • Ensuring that all communications are recorded effectively
  • Set-up and co-ordination of pre-departure Field Staff briefing and training
  • Assisting with pre-departure documentation and submitting to relevant overseas headquarters
  • Packing and dispatching of equipment out to field projects.

Overseas Projects

  • Monitoring overseas project activities through reporting systems
  • Assisting in collating, checking and filing quarterly reports
  • Marine Equipment servicing and maintenance 
  • Checking FCO for up-to-date in-country information, and communicating the information efficiently

Outreach & Events:

  • Presenting at volunteer recruitment sessions at Universities and Schools across UK.Representing Frontier and speaking at School Talks, Careers Fairs.
  • Assisting at Briefing Weekend and Training Weekend
Sep 2014Mar 2015

Fundraising & Development Assistant

SMG Group-Science Museum, London
  • Individual Giving team: Responsible for generating income, funding and charitable donations to support the work of the Museum.
  • Personally engaged with potential peers and high profile supporters of the Museum, soliciting their support and donations/grants.
  • Documenting and submitting Gift-Aid forms.
  • Updating mailing list and correspondence.
  • Promoting and working special events and exhibitions held at the museum, including‘ Science Lates' and Lectures.
  • Writing and translating communications pieces for international visitors.
May 2013Jul 2013

NGO Intern

CRCC Asia-Mifan Mama, Shanghai.

Media:

  • Project managed a media task that involved working with top Shanghai based Media and Advertising companies to create a promotional video campaign for the Shining Star Orphanage.

Pastoral Care and Early Childhood Development:

  • Assisting with teaching blind and visually impaired children; areas included life skills and early learner academic work.
  • Assisting with curriculum development within specialism.

Fundraising and Project Co-ordination:

  • Co-ordinating volunteers, ensuring adequate cover available.
  • Fundraising: liaising with potential sponsors and donors.

Boxes of Love Project:

  • Logistics: co-ordinating collection and delivery of donations
  • Assisting with programme oversight
  • Event co-ordination and digital marketing.
Nov 2012Jan 2013

Menswear Sales Assistant

Peter Jones(John Lewis Chelsea), London
  • Delivering renowned John Lewis Customer Service.
  • Provided product information and advice/assistance to customers.
Jun 2012Aug 2012

House Manager

Studio Cambridge Summer Language School, Sir William School, Richmond
  • Pastoral Care of 14-18 year olds (CRB Checked).
  • Organise, Supervise and lead activities and excursions.
  • Inducting students into their residence and Summer School programme.
  • Liaising with management over programme delivery.