A professional with successful experience in leading, coordinating, and managing various projects which demanded a high level of organization and customer interaction to include technical and business acumen.Expertise in coordinating projects from start to finish through demonstrated key abilities in leadership, planning and scheduling, time management, cost analysis, and resource allocation.Bi-lingual in English and Spanish and possess strong computer and technology skills.Knowledge and expertise is gained through military and civilian assignments as well as undergraduate studies.

Knowledge, Skills and Abilities

Total Quality Management, Agile, Agile Project Management, Business Intelligence, Six Sigma, Lean, project management, cost accounting, managerial finance, virtual management, team building and management, business process improvement, conflict management, leadership, analytical, entrepreneurial, systems development life cycle, communication, social media management, sales, marketing, problem solving, customer service, human resources management, operations management, knowledge management, business process management, recruiting, negotiation, quality management, customer relationship management, cloud computing, risk management, business process re-engineering, Information systems analysis, design, implementation and management


Project Manager--02/2011-07/2011Fort Worth Chapter PMIFort Worth, Texas

Professional Development Day (PDD)--As lead volunteer, ensure the successful coordination and completion of key tasks required for a successful PDD.  Responsibilities include recruiting and organizing event volunteers, coordinating with and setting up of venue, event speakers and catering.Additional duties include developing and implementing web based solutions for PDD support and event marketing.

Senior Project--08/2010-12/2010DeVry University Irving, Texas

Business Process Re-Engineering (BPR)--As part of a self-organizing virtual team, developed a plan that successfully met a client’s requirements for reeingeering the organizations structure and business process methods.


Home Mortgage(09/2004)

Industrial Electricity I & II (08/2000)

Single-channel Ground and Airborne Radio System /SINCGARS (08/1997)

Nuclear, Biological and Chemical (11/1995)

Primary Leadership Development (09/1994)



Work History

Work History

Vice President of Operations (Elect)

Fort Worth Chapter PMI

As part of the strategic board of directors responsible for the strategic direction of the internal operations of the Chapter which inlcudes finance, registration management, records management, governance, polices and procedures as well as the Chapter business analysis requirements.

Dec 2010 - Present


Family Leadership Inc./Parenting Partners

Provide positive support and positive feedback while offering occasional advice to an individual or group in order to help them recognize ways in which they can improve the effectiveness of their workshop.

Apr 2006 - Feb 2010

Home Agent

Skycom Inc.

Managed and facilitated day-to-day system operations and management of a remote call center from home, operating in a virtual cloud enviroment to conduct day-to-day business transactions, such as customer service support, sales support, and processing inbound sales orders.  Successfully transitioned from hard-line private branch exchange to a virtual private branch exchange (PBX).

Aug 2004 - Sep 2005

Home Mortgage Consultant

Wells Fargo Home Mortgage

Originated residential mortgage loans and conducted financial analysis processing.Managed customer documentation and developed positive relationships with clients.

Apr 2002 - May 2004

Operations Manager/Insurance Agent

Affiliated Mortgage Protection, LLC

Oversaw data entry and sales force training, reviewed insurance documents for accuracy, organized and distributed leads for multiple states, set up and managed video conference meetings, and provided bi-lingual services to Spanish speaking clients.

Sep 2000 - Apr 2002

Account Manager

Healthcare Services Group Inc.

Managed housekeeping staff of 10, processed timesheets and payroll submission, maintained inventory, and coordinated department logistics and services with nursing home administrators.

Jun 1991 - Jun 2000

Personnel Office Supervisor

United States Army

Directed, supervised and trained up to 30 or more personnel, managed various projects, and oversaw finance processing, vacation processing and accountability, personnel accountability, and personnel information management system. 



SIDPERS-3 Work Center Supervisor

Department of the Army

International Ground Source Heat Pump

Coastal Carolina Community College
Jun 2010 - Jun 2014

NRA Certified Instructor/Pistol

National Rifle Association of America
Sep 2010 - Sep 2011

Parenting Partners

Family Leadership Inc