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Megan Ember Michopoulos

SERVER

Objective

Seeking to obtain a full time job as a Server in an facility where my knowledge can be utilized as well as enhanced, while being given the opportunity for professional growth and advancement.


Summary

Goal oriented server with 4 years of experience in multiple restaurant environments including: fine, fast, & casual dining. Motivated leader with excellent communication and time management skills. Naturally organized & capable of handling various tasks with accuracy an efficiency. Always represent establishment with a genuine friendly yet professional demeanor and always creating memorable experiences for all guests. 

Skills

Service Oriented
Upselling Expert
Committed Team Player
Flexible Schedule Capability

Work History 

APRIL 2016FEBRUARY 2017

Cocktail Server

Platinum 84 | Denver, CO 

• Displaying enthusiasm & knowledge about food & beverage menu.

• Skilfully promoting specific items on drink menu as well as restaurant specials.
• Assertively upselling alcohol beverages, appetizers, & desserts.
• Providing genuine hospitality & attentive service to all guests, establishing longstanding rapport.
• Continually monitoring dining room for seating availability, service, safety, & well-being of guests. 

DECEMBER 2014APRIL 2015

Server

Colton's Steakhouse | Farmington, MO

• Consistently provided professional, friendly, & engaging service.
• Guided guests through menus while demonstrating thorough knowledge of food, beverages, & ingredients.
• Maintained complete knowledge of restaurant menu, including monthly promotional items.
• Effectively listened to, understood, & clarified all guest food orders, requests, concerns, and/or issues.
• Set dining tables according to type of event & service standards.

March 2013December 2014

Server

Longhorn Steakhouse

• Bussed, cleaned, & set tables in a quick & quiet manner (full hands in/full hands out)
• Maintained clean and presentable section with spotless tabletops, glassware, silverware, linens, & surrounding floor area.
• Actively offered help & assisted coworkers whenever possible.
• Routinely supported other areas of the restaurant when needed and/or as requested, including: answering phones, booking reservations, arranging call ahead seating, quoting wait times, taking to-go orders, seating guests, running food, and completing financial transactions for other staff.

August 2010 March 2013

Finance Manager

Southwest Truck Driver Training | Phoenix, AZ

• Overseeing execution of accounts receivable, accounts payable, & independent audits.
• Completing all weekly & monthly financial procedures.
• Preparing regular reports for review by the President, Vice President, & Director of the company.
• Generating & discussing student contracts.
• Responsible for payments recieved for tuition from: Students, State Agencies, & Veteran Affairs.
• Creating friendly relations with past, present, & future students to lead to the development of long term relationships and to maintain our excellent referal rate.

September 2007August 2010

Manager/Carhop

Sonic Drive-in

• Accepting payment from customers and make change as necessary.
• Communicating with customers regarding food orders, comments, and/or complaints.
• Investigating and resolving customer complaints regarding food quality, service, or accommodations.
• Performing activities such as supervising and training employees.
• Routinely counting cash drawer during shift and making daily bank deposits.
• Openng and closing store and completing tasks that include: inventory, food preparation, breaking down & cleaning drink, shake, and food machines, & running end of day reports.
• Scheduling staff hours, delegating daily tasks, & assigning end of shift duties.
• Assessing staffing needs by analyzing, interviewing, & recruiting new team members.

Education

09/201305/2014

Prerequisites

Estrella Mountain Community College

Prerequisites 

07/201310/2013

Certified Nursing Assistant

Trendsetter's CNA Academy
02/201105/2011

Certified Phlebotomist

Estrella Mountain Community College
08/200512/2008

High School Diploma

Willow Canyon High School