Personally and consistently manage the majority of all client communications, vendor payments and receipts, operations expenses, and profit and loss (P&L) data to and from the IDD Supports Department including the HCS & TxHmL Departments.
Carry a personal initiative focusing on recovering revenue and strengthening the overall communications with clients and vendors on a daily basis.
My title carries the sole responsibility of providing directly billed services to TXDADS in the areas of Adaptive Aids, Dental services, Minor Home Modification construction, claims review, and value management.
Personally and professionally I consider myself extremely trustworthy with a high level of personal and professional integrity while using the utmost discretion processing and handling sensitive and confidential information.
* Took the initiative to verify billing and record errors and successfully recovered more than $10,000 worth of unaccounted and missing revenue within the first 6 months of employment; implemented tracking mechanisms and continually update data to prevent future recurrence.
* While partnered with the Supports Department we continue to overhaul the record keeping system from manual to computer-based, creating a systematic information management system and reducing data retrieval time.