• Metamora , Illinois

Megan Roeder

Cake Decorator/Customer Service

Work History

Work History

Cake Decorator

Jun 2014 - Present
IGA - Metamora, Illinois

Responsible for taking special orders from customers to make the vision of their cake come to life. I decorate cakes for family events, special occasions, and businesses.

I have a creative spark that better helps me meet the needs and desires of my customers.

In addition to cake decorating, I also work in the deli as a cook and server. I have frequent interaction with customers to ensure outstanding customer service.

I do well at gaining the customer’s trust and handling challenging customer issues.

Dog/Cat/Housesitter

Sep 2013 - Present
Private Household - Congerville, Illinois

Care for family’s  two dogs, two cats, and home as needed based on their schedule.

Provide services ranging  from feeding, walking, and cleaning up after the animals.

Family considers me as reliable and trustworthy.

Cook

Apr 2014 - Jun 2014
Pizza Hut - Germantown Hills, Illinois

Demonstrated my ability to focus and work on a time schedule to finish orders on time for customers.

Provided customer service by answering phones and helping customers at the counter.

Handled register/money transactions and order verification for accuracy.

Experienced with multitasking by doing multiple orders simultaneously.

Education

Education

2006 - 2010
River Ridge High School

Lacey, Washington

   

   

 

 

 

 

 

 

 

Skills

Skills

People Skills

  • Face-to-face  customer experience as well as over the phone
  • Do well working in groups as part of a team
  • Open to listening to new ideas and constructive criticism to better help me  improve myself
  • Reliable and dependable; am well-trusted and respected by others

Computer and Technical

  • Proficient with computers
  • Familiar with systems  programs such as Micrrosoft Office (Word, Excel, etc.), Photoshop, and other common software
  • Exceed typing speeds of 100 words per minute

Why me?

I am an animal lover and have been told that nobody loves animals more than I do. I grew up on a farm in Idaho so animals have always been a part of my life since I was young. I have continued my work with animals by catsitting and dogsitting for a multi-animal household in the area. I also have 2 cats of my own. In addition, I am a member of the ASPCA club and have made regular donations. My goal is to have a hands-on experience working with animals with a team of people that love them as much as I do.