°Recruiting new customers, and successfully securing them into a custom-tailored package, that accomodated their individual needs and/or wants
°Managing and maintaining already existing accounts
°Processing bills using different forms of payment (cash, credit/debit, eft, etc.. )
°Performing technical repair on various types of mobile devices, both in person, as well as over the phone on occasion
°Closing sales, and not only meeting daily goals and quotas, but exceeding them
°Packaging miscellaneous inventory or stock, counting drawers and depositing cash drops, etc.
This position required an extraordinary level of skill and commitment, on the job training, attendance of seminars/workshops, and an extensive and continually growing knowledge of all our products, and services.
As a team, we firmly believed in the importance of building rapport with each person that entered our store. While a substantial part of our overall goal, was to setup new accounts and services, the main objective was to create a lifelong customer, who spoke highly of our company to others.
This was a fast-paced position, that required a great deal of determination, as well as a self-driven want, to not only meet, but to constantly be exceeding all set goals. We strived for excellence, and were rewarded with the title of "Sprint Elite," for three consecutive months. This reward was presented to us for demonstrating exceptional customer service, and numbers in sales, in comparison to our neighboring states, to the east.