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Work experience

First Year Experience Teaching Assistant

Northern Michigan University
Aug 2014Dec 2014

Collaborated in Developing Course Curriculum

Conducted a“ Bystander Training” Seminar

Student Secretary

Continuing Education & Workforce Development
May 2014Dec 2014

Created Event Budget for the Marquette Roadscholars Program

Maintained Multiple Membership Databases in Oracle

Created and Updated In-House Training Materials

Increased Community Outreach Through Social Media

Created Fillable, Contract Forms in Adobe

Pharmacist Assistant

Shopko Pharmacy
Sep 2011May 2014

Processed Patient Information & Rx Insurance in PDX Prescription Software

Processed Medical Insurance Claims, Overrides, & Billing

Independent & Creative Problem Solving

HIPPA Compliance

Maintained a High Level of Customer Service in a High-Stress Environment

Customer Service

Oct 2010Jun 2014

Customer Complaint Resolution

Salesmanship of Extended Protection Programs

Managed the POS System in the Electronics Department on Black Friday

HR Intern

Haworth Inc
Jul 2012Aug 2012

Diversity Scholarship Winner

Interviewed Professional References of Job Applicants

Verified Applicant Education and Employment History

Analyzed Career Progression for All Corporate, Salaried Positions in North America

Updated and Reformatted Corporate Training Materials

Analyzed Hiring Practices for EEO/AA and HIPPA Compliance

Sales/marketing Intern

The Landmark Inn
Sep 2009May 2010

Created In-House Marketing Designs

Maintained the Constant Contact® Database

Networked with Local Businesses




Office Organization
Includes document organization, database management, as well as archiving.
Creation of "fillable" forms for distribution and information collection.
Written & Verbal Communication
Professional and effective communication through written (e-mails, memos) and verbal (presentations, pitches) channels.
Microsoft Office Suite
Thorough command of popular Microsoft software such as Word, Excel, Outlook, and PowerPoint.


Spanish Language

Northern Michigan University


Amy Manning, Superior Entertainment Center Owner


Kenn Hruska, Shopko Pharmacy Manager


Lori Malnor, Continuing Education Principal Secretary