• 51 Swift Crescent, Guelph Ontario

Md Ashif Minhaj

Customer Service/Cashier/Delivery Driver

Profile Summary

A capable and trustworthy person who seeks for knowledge of any areas of operational activities, terminology and services. I am an expert at handling financial transactions and is someone who can make on-the-spot decisions regarding customer transactions. With the experience of bank teller and customer service right now  looking for a switable position in a good organization that wants to recruit talented people who have a track record of achievement.

Work History

Work History

Food Assembler

Jul 2015 - Dec 2015
Maple Leaf Foods, Guelph

Food Maker and Customer Service

Apr 2015 - Present
Pizzaville, Acton, ON
  • Making pizza and other foods
  • Delivering food to the customer
  • Maintain cash register

Cashier and Customer Service

May 2014 - Mar 2015
Dollarama, 777 Bay St. Toronto, ON
  • Maintain the cash register
  • Packing and delivering the product in a quick manner
  • Accepting cash/debit payment from customers
  • Addressing customers with smile and provide information about product location
  • Referring the customers to the key holders or manager upon their demand

Business Development Officer

Dec 2012 - Jun 2013
Bengal Solution Limited (Currently Carbor51)
  • Promote the products of the company
  • Door to door marketing 
  • Arrange meeting with the client and higher management
  • Demonstrate new software and website design
  • Maintain database

Bank Teller

Sep 2010 - Nov 2012
Mercantile Bank Limited, Dhaka, Bangladesh
  • Processing customer deposits, withdrawals, and payments.
  • Accepting cash from customers.
  • Referring customers with financial problems to other colleagues for assistance.
  • Performing clerical and administrative duties.
  • Following bank procedures when performing transactions.
  • Controlling and monitoring the levels of cash in the teller drawer and following all check cashing and cash handling procedures.
  • Dealing tactfully and efficiently with demanding customers.
  • Adhering to all bank security, audit, and compliance requirements.
  • Reporting any suspicious customer activity to bank managers.
  • Addressing customers by name with a smile and direct eye contact.
  • Accurately receiving, counting and distributing cash.
  • Assisting with bank branch audits.
  • Writing reports and correspondence on matters related to customer accounts.



Customer Service

Position of the teller in bank and cashier in Dollarama gave me much more opportunity for gaining experience on customer service. Now habituated dealing with customers in a attentive and patience mind. Beside that strong communication skills is an added advantage.

Teller Transaction

Working in teller position for two consecutive years got flexible with the banking software and fast cash handling.


Ability to analyze information in details to find out the solution. Doing it in both positive and negative way makes the decision perfect.


Assist some audit work with the seniors grown up my inspection quality.

Team Player

Flexible and friendly to work with various types of people and as a team where co-operation is my main key to success. Also able to inspire the trust of others.



Post Graduation Certificate on Logistic Management Management (done 1st semester)

Sep 2014 - Apr 2015
Centennial College, Toronto, ON
  • Understand the transportation system of Canada

Post Graduation Certificate on Project Management

Sep 2013 - Apr 2014
Fanshawe College, London, ON
  • Learned the managing operation system of various projects.

Bachelor on Business Administration (Major in Finance)

Jan 2008 - Aug 2012
BRAC University, Dhaka, Bangladesh
  • Gained knowledge on Financial services and banking activities

Volunteer Experience

2013 - Present - Working online for helping students through Prospective Bangladeshi Student in Canadian Universities (Facebook Group)

2012 - Worked as a Supervisor in BRAC (NGO) 35 years celebration

2010-2012 Worked in Student Association of BRAC University

2009-10 Member: Jaago Foundation (collected funds for street children in Bangladesh)


Performance Award- 2008

Vice Chancellor Special Recognition Award from  BRAC University for outstanding performance in residential semester.



Ferdausi Sultana

Teller, CIBC
Cell Phone: 647-470-5514

Past colleague of Mercantile Bank Limited

Bhanu Lal Roy

Supervisor, Dollarama, 777 Bay St.
Cell Phone: 647-774-8592

Past supervisor of Dollarama

A S M Ahsan Habib

Assistant Vice President, Mercantile Bank Limited
Cell Phone: +8801715028214

Past Supervisor of Mercantile Bank Limited