Md Heydaitullah

  • New Delhi 07

Work History

Work History

Manager

AGC Networks Ltd
Formerly Avaya Global Connect Ltd) www.agcnetworks.com from 19th JAN 2010 to. AGC Networks Ltd-Gurgaon (Year'2012-Till Date) Manager-Projects. Key Deliverables: ü Initiating & scheduling the Project Kick-Off meetings with all the stakeholders. ü Understanding the project deliverable through Sales/Pre-sales teams & Con-Calls with clients(If required). ü Weighting the deliverables technically & raising concerns if any. ü Preparation & finalization of SOW & ensuring SOW signoff with Clients. ü Providing inputs for preparation of Project Plans. ü Ensuring periodic Project Updates to all the stakeholders. ü Resource Management. ü Escalation Management. ü Budget Management. ü Vendor Management. ü Ensure high level of Satisfaction & Team Spirit among team members. ü Monitoring Skilling up-gradation in terms of Technical & Soft skills. ü Monitor project Quality & Ensure Customer satisfaction. ü Ensuring Project Documentation as per customer requirement. ü Project Handover & Signoff Major Projects: Responsibilities Ø Project Management-Estimation, Scope, Initiation, Tasks Planning, Resource Allocation Analyze Business Requirements and prepare the business roadmap. Vendor Management for Investigating Technical Feasibility. Solution Identification, Architectural Recommendation and Definition. Analysis of current architecture to be re-architected to the new Avaya platform Capacity planning for port requirements Provided technical inputs for the blueprint design of the new architecture Worked with Network Provisioning team for configuring T1 lines. Configured T1 cards Worked with Vendor for Audio Codes Troubleshooting Guide, Support & Deployment Plan for the new Infrastructure Status reporting and Documentation Stakeholder Management Responsibilities Ø Project Management-Estimation, Scope, Initiation, Tasks Planning, Tracking Analyze Business Requirements and prepare the business roadmap. Resource Allocation Vendor Management for Investigating Technical Feasibility. Solution Identification, Architectural Recommendation and Definition. Analysis of current architecture to be re-architected to the new Aspect platform Capacity planning for port requirements Provided technical inputs for the blueprint design of the new architecture Troubleshooting Guide, Support & Deployment Plan for the new Infrastructure Status reporting and Documentation Stakeholder Management Computer Skills: O/S: Win, Win XP Language:“ C” Tools: MS-DOS, Internet, Hardware: Sound Knowledge about Computer Hardware. WAN Technologies: ISDN(PRI, BRI), Leased Line, MUX. Call Recording: Verint and Nice.

Education

Education

2015
ICFAI University ICFAI University

2015
Jamia Millia Islamia

2008
Delhi College of Engineering Delhi University

2003
Jamia Millia Islamia