Michelle Currier

Michelle Currier

                      Michelle Currier                     

Work History

Work History
Oct 2013 - Present

Customer Relations Representive

Soaring Eagle Casino and Resort

Explains the players club concept to casino guests and encourages membership. Enrolls guests into the Soaring Eagle Casino Slots Players Club Verifies the number of points in individual club accounts. Issue paper comps for all internal SECR entertainment outlets (restaurants, concerts, & resort). Processes special reports for gaining commission, tribal law enforcement officials and upper management. Assists the Slot department in evaluating guest eligibility for complimentaries. Assists in the settlement of customer disputes. Promotes positive relations with casino guests. Assists in the implementation of special casino promotions Processes coupons issued by various departments. Assists with the implementation of the player-tracking program for all promotional events and “day” buses. Provides general casino information to the public.

Jan 2005 - Oct 2011

Manager

Beacon and Bridge Market

As a manager at Beacon and Bridge Market I was responsible for many activities: ordering the merchandise for the store, scheduling of the employees, banking, daily paperwork, cleaning, payroll, and waiting on customers.

Feb 2001 - Jan 2005

Lead Assistant Manager

Speedway Super America

As a lead assistant  manager at Speedway Super America I was responsible for many activities: ordering the merchandise for the store, scheduling of the employees, banking, daily paperwork, cleaning, payroll, and waiting on customers.

Education

Education
Aug 2011 - Jul 2014

Business Management/ Administration

Montcalm Community College
Aug 2011 - May 2014

Marketing, Business Management

Montcalm Community College