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I am currently employed as a Corrections Officer with Jefferson County. I am newly married and am just looking to find employment closer to home and with a daytime schedule available. My background is in Customer Service and Office Management. I am very personable and find it very easy to communicate both verbally as well as in writing. Highly proficient in all office based computer applications and intermediate with most current accounting applications as well. I would like to find a position with a company who is motivated to exceed expectations in success and customer service. A long-term position I can make my career, and give one hundred and ten percent to their success would be optimal.


I enjoy research, reading, computers and gardening. I always like makeing new friends. Favorite Quote, "Never met a stranger, just a friend I haven't made yet!" 

Work experience

May 2008Present

Corrections Officer

Jefferson County Sheriffs Department

Providing protection services at the jail.Transportation services for inmates from outside facilities and court dates.Booking, DNA Collection, Reports and meal delivery.

OC Cert., X-26 Taser Cert., Intoxilizer Cert.

Mar 2007Aug 2007

Office Manager

Retro Pro LLC

Worked with co-owners in an administrative capacity. Scheduling ongoing projects as well as new jobs. Ordering multiple jobs and tracking ETAS daily, Billing of all jobs as well as financed jobs on completion, followed up on all delinquent accounts with an 93 % success rate. Accounts receivable and payable processed daily as well as monthly tallies. Pre-screening of all prospective employees and ID verification. Provided in the field services as needed for stone and tile installation and maintenance, trim carpentry as well as customer instruction for care of products and services provided. Obtained city permits and remediation services.

Feb 2005Feb 2007

Customer Service Coordinator

Floor Art LLC

Worked to ensure quality customer service as quickly as possible. Taking all inbound work requests via e-mail, phone, fax and written requests. Scheduling of maintenance crew to complete outstanding requests in more than 35 subdivision across Phoenix and the surrounding areas. Ordering office supplies and work related products for repairs.Gathering and submitting time cards for the department and installers. Collecting of past due and current invoices. Working as a team to build stronger relationships with customers

Apr 2004Mar 2005

Business Manager

Emergency Dispatch for flooded or fire damaged homes, working with several major insurance carriers. Scheduling of work crews for multiple teams as well as coordinating with other offices on major disasters nationwide.Design and distribution of all business related sales and print media. Billing and Collections.

Working with adjusters and vendors as a liaison for owner


Aug 2000May 2006

BA in Business Administration

Suffield University

GPA 3.98 transcripts available on request.

Jan 2000May 2001

Certification in Construction

Ozark Technical Community College

Project CREW- Construction Related Education for Women, class president and valedictorian. In-depth lab as well as field study in cabinet making, interior finishes and design, blue print reading and design, framing, and exterior finishes.


HS Diploma

Independence Bible School


Office Machines
Printer, Coalator, Fax, Copier and bindery machines. Also have the ability to troubleshoot with most as well.
Quick Books
Accounting program used by medium to large smaller companies to keep balance and invoicing records
Cisco Jams
Inmate Database and maintenance program
Microsoft Office
Office Certified in 2004 also familiar with the latest release.