Interest

Interests/hobbies include: Learning/ Teaching new things, reading, computers, socializing; with friends, acquaintences, or newly introduced people. Debating/ Discussing current event topics, Researching interesting topics/stories, guiding people, learning and studying diverse cultures and people, exploring new ideas or subjects, and developing new strategies to help improve everyday life.

Professional Profile

  •  Highly skilled Record Specialist/ Academic Advisor that has been working for Lonestar College System since January 2007.
  • Solid record of good attendance, and performance of job tasks and duties with great multi-tasking, and interpersonal skill.
  • Great knowledge of new and upcoming technologies and software that will improve Lonestar college, while showing adaptibility to continue to improve work-related responsiblities.
  • Explored different aspects of positions to become more well-rounded with first hand experience with company projects including I-Star.
  • Developed many skills that continually are illustrated with everyday work related situations such as diversity in communication skills.

Objective:

To secure a challenging Academic Advisor I position in which I can use my professional skills and knowledge in the best possible way to give advice to students in order to maximize his or her potential.

Work History

Work History
Nov 2008 - Present

Records Specialist II

Lonestar College
  •  Consulted with students regarding their questions and concerns, and resolved problems related to their academic records.
  • Illustrated presentations of information in verbal or written form.
  •  Supplied advice and proper coordination in the department of records and transcripts.
  • Assemble Posts, and processes, while examining information and files (including computerized files such as spreadsheets).
  • Reviewed and guided students on eligibility for graduation and contributed with the graduation process.

Jan 2007 - Nov 2008

P/T Academic Advisor

Lonestar College
  • Interpreted state policies regarding testing and placement, registration, selection of degree plans, and transfer planning.

  • Assists students with admission and registration/provides guidance in course selection in keeping with the student's interests, values and abilities.

  • Interprets and explains college and university policies and procedures; participates in preparation of orientations and presents academic information to new students and parents during orientation.

  • Gathers and/or calculates necessary information such as GPA's or enrollment statistics; prepares various reports as requested.

1983 - 1990

Litigation Supervisor

Continental Insurance
  • Managed and the activities and development of claim personnel to promote quality and dynamic litigation claims handling.
  • Coached and instructed  claim professionals by providing guidance on coverage, legal questions, proper reserving, file management, litigation management, litigation expense budgeting, and effective trial strategy.
  • Oversawed claim handling of specialist to ensure compliance with claim procedures, policies and ensure mandatory compliance with state fair claim handling practices.
  • Approve and provided authorization for settlement of claims which exceed specialists’ authority.
  • Established and maintained a strong professional work ethic which generated a promotion from the original title (Sr. Field Claims Adjuster), and attained the position as a Litigation Supervisor.

Skills

Skills

Computer skills

Including all microsoft, windows, and other technical programs.

Counseling/guidance skills

Multi-tasking skills

Time management skills

Written & Verbal skills

Excellent verbal and written communication skills with the ability to communicate with all levels of  staff, students, and faculty

Analytical skills

 My analytical skills also include in depth knowledge of information systems and technical expertise with Microsoft operating systems, Access, Excel, PowerPoint, Word, Outlook/email, and Internet end-user applications.

Organizational skills

Investigative/ Problem-solving skills

Interpersonal/Social skills

Conceptual skills

Education

Education
2009 - Present

I-Star Project

Currently I am working on the I-Star Project and training on new advising software and other technical programs that will soon be introduced and used at Lonestar College.

1976 - 1980

Bachelor's degree

California State University Northridge

During my college years at California State University at Northridge, I was included in the Honor's List twice by priortizing my tasks and putting in hard work and effort.

Certifications

Certifications
1980 - Present

Current Texas Adjuster's License, All lines

License # 283680