Catherine M. McMahon
2132 Iroquois [email protected]
Falls Church, VA 22043703-980-8045
OBJECTIVE
To obtain a full-time position within my qualifications based upon my education, experience, and skills in the field of communication or business administration.
EDUCATION
Longwood University, Farmville, VirginiaFall 2008-Spring 2012
·Bachelor of Arts: Communication Studies, OCPR concentration
·Minor: Business Administration
·Overall GPA: 3.2Major GPA: 3.7
EXPERIENCE
Mclean Hardware Mclean, VAFall 2004-Present
·Responsible for greeting customers, answering phones, and directing customers to items
·Utilized customer service and networking to recruit new customers and credit accounts, as well as, ensure returning customers
Poolservice Company Arlington, VASummer 2008, 2009, 2011
·Used negotiation and problem-solving skills in attaining to a variety of customers
·Responsible for answering phones, writing work orders, and customers seeking advice
SKILLS
Communication Auditing and Client Contacts/Relationships
·Conducted an internal communication audit for an organization
·Negotiated confidentiality agreement with client representatives
·Analyzed data from personal interviews and online surveys to determine organizational strengths, weaknesses, and opportunities for improvement; presented to client through professional report
Event Planning and Publicity
·Prepared pre and post-event press releases for the event
·Delivered media pitch to multiple outlets to promote the event
·Planned, organized, and hosted a fundraising event with a team
Research and Writing
·Extensive online research to prepare prospectus and develop an original thesis
·Prepared and conducted an in-depth online survey with over 100 participants to test hypotheses
·Excellent writing and editing skills
ACHIEVEMENTS AND HONORS
·Alpha Sigma Alpha: Member 2009-12, Housing Chair 2009-10, Executive Treasurer 2010-11
·Lambda Pi Eta: National Communications Honor Society, Member 2010-2012
·Gamma Sigma Alpha: Greek Honor Society, Member 2011-2012