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Technical Proficiency
Microsoft Office, Customer Relationship Management (CRM) Applications,, ACT!, SAP


  • CA, Inc: MVP Q1, Q2, Q3, Q4 FY’02
  • CA, Inc: Manager MVP Q1 FY’04
  • CA, Inc: Manager MVP Q4 FY’05
  • CA Compass Club 2005 – Sales Excellence Award for over achievement of quota
  • CA Inc: Channel Sales Manager MVP Q1 FY’06
  • Sage: Manager, Q3 Award for 110%+ Team Revenue Attainment
  • Sage: President's Club - Inner Circle 2007, 2009, 2010, 2011, 2012 - Sales Excellence Award for overachievement of quota while having the highest revenue of any North American Sales Supervior

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Work experience



SAGE – Atlanta, GA 2007-Present

Leading $2.1B global vendor of business management software and services with 13,600 employees and 6 million customers worldwide.

Director of Sales, Business Solutions

Manage sales planning and execution to exceed revenue goals selling to small and medium enterprises. Provide leadership for Sales Management and Sales Organization totaling 40 heads. Led organization’s revenue creation, maintenance strategy and execution. Forecast sales performance and negotiate with customers to ensure top-level service. Built cross-departmental relationships with Marketing, Product Management, Support, Sales Operations and Customer Service.

Key Achievements:

  • Built a new teams, created sales positioning, processes, policies for maintenance, upgrade, and new customer revenue stream from scratch delivering $25M in total revenue, $1M over target for consecutive years.
  • Exceeded maintenance renewal goals in subsequent years, achieving 112%+ while exceeding a product upgrade target delivering $250K+ and exceeding services goals of greater than $250k,
  • Established a Winback team and sales process that resulted in $1.2M in past due renewal revenue.
  • Consistently exceeded customer satisfaction goal by a margin of 5%+ while exceeding revenue goals.
  • Hand selected by EVP, GM to stabilize a 35 headcount, multi-location struggling sales division which resulted in achieving the revenue goal.
  • Increased SaaS Cloud customer base by 150%.
  • Improved On Premise subscription renewal rate by 30%, resulting in over $1.3M additional revenue.
  • Partnered with Finance to build $26M annual operating sales budget.
  • Forecasted within 7% monthly accuracy, direct and indirect $1.5M+ business. Provided long-term forecasting to CFO, Finance and GM, EVP weekly.

* Improved the sales offering by presenting new ideas and partnering closely with Marketing and the sales team to ensure execution which resulted in maintenance and support attach rates increasing by 15%.

* Consistent performance delivering over 100% each year resulted in being recognized with 5 President’s Club Inner Circle awards for top achievement during an economic downturn.

Positions include promotions from Sales Manager to Sr. Manager, Sales to Director of Sales


CA, Inc (Computer Associates)

CA, INC. (Formerly COMPUTER ASSOCIATES, INC.) – Tampa, FL / Long Island, NY 2001-2007

Leading global software company with $3.5 billion in revenues and 15,000 personnel providing storage, security and enterprise management software and business-to-business services.

Channel Sales Manager, Tampa, FL (2005-2006)

Led sales team in a performance-driven sales and support environment while building long-term profitable relationships with reseller partners/distributors in the software technology sector. Managed $100k+ proposals, oversaw transaction approvals up to $1.5M, and maintained pricing discount authority. Coached and guided team, VARs, and distributors on strategies to decrease customer issues and boost sales. Hired, trained, and motivated team members. Created sales goals/action plans, assigned territories, produced forecasts, analyzed performance and resolved issues to increase partner satisfaction. Presented plans/status reports to senior management.

Key Achievements:

  • Consistently achieved or exceeded revenue targets; realized $62M annual revenue target by leading the sales team in support of Company’s 17 largest reseller accounts contributing 30%+ of company’s indirect business.
  • Reduced sales cycle, improved reseller satisfaction and rebuilt partner relationships resulting in increased partner revenue.
  • Significantly improved team, partner, and cross-departmental communications within 90 days of promotion into position by instituting a strong focus on training, quality, and service delivery.
  •  Exceeded internal, customer, and partner expectations and leveraged expert-level knowledge to guide teams on large, complex proposals involving financing, payment streams, and product configurations.

Customer Care and Lead Generation Manager, Tampa, FL (2003-2005)

Responsible for Customer Satisfaction for North American Partner and End User Base which included hiring, training, and performance of 15-member team. Developed goals and compensation. Monitored, measured, and reported performance metrics to senior management. Approved Company-wide software returns within budgetary goals. Resolved escalated issues for North American customer-base, including Fortune 500 accounts.

Key Achievements:

  • Built industry-leading team from scratch during operational relocation to Florida, increased client satisfaction.
  • Achieved Manager of the Year award for results in building from ground level a cohesive, customer-focused team to increase lead generation 72% and surpass $3M target 248% while increasing customer satisfaction.

Customer Care Supervisor, Long Island, NY (2002-2003)

Supervised, coached, and motivated 10 customer care representatives. Measured, and reported team performance, approved company’s software returns, and oversaw escalated customer complaints. Interacted with internal sales, tech support, development, marketing, licensing, Distributors and Value-Added Resellers.

Customer Care Specialist, Long Island, NY (2001-2002)

Resolved complex customer and partner issues, advanced product up-sales and cross-sales and services to existing enterprise software customers. Launched sales cycle with new & existing customers, provided product education.


BS, Business

University of Phoenix