May Cheong



Work History

Work History
Nov 2007 - Aug 2009

Technology Consultant

Michigan State University Libraries Distance Learning Services
  • Provided customer service to over 45,000 students and staff
  • Communicated step by step instructions and troubleshoot issues on technology and computing through the helpline
  • Utilized internal communication software, i.e.- Remedy User 2003, CA Unicenter
  • Trained to ensure customer satisfaction by providing exemplary customer service
May 2008 - Aug 2009

Computer Database Analyst / Web Designer
  • Conducted research on the parenting curricula used by North Central Region universities and Michigan counties
  • Collaborated efficiently with Family Specialists from affiliated universities in North Central Region for database information
  • Worked on the parenting web design and input data with technology service designer
  • Utilized DotNetNuke to design, execute and update the parenting website:
Aug 2008 - Dec 2008

Marketing/Advertising Intern

Hart-Davidson Designs
  • Coordinated promotional activities, such as interior design seminars and open house event
  • Teamed with advertisers and production managers to market interior design services
  • Contributed potential marketing strategies to increase sales by attending Lansing Home & Garden Show and Women Expo
  • Brainstormed and designed press packet, seminar brochures, postcards, and press release
Aug 2007 - Dec 2007

Advertising Campaign Class

SHAHEEN Chevrolet Car Dealer
  • Developed a full advertising campaign, including print ads, posters, direct mails, billboards, radio, TV, and promotion events
  • Presented completed campaign to the Presidents and General Managers of SHAHEEN Chevrolet
  • Achieved the most outstanding campaign among five teams, selected by the Presidents and Managers of SHAHEEN Chevrolet
Jan 2006 - Nov 2007

Level Three Student Supervisor

Michigan State University Hubbard and Akers Dining Complex
  • Supervised 10 student employees to accomplish tasks
  • Managed service of 1500 customers in a three hour period
  • Trained new employees for opening and closing shifts
  • Assisted employees in solving problems and conflicts
  • Nominated to receive “Dedicated to Quality” and “Committed to Excellence” awards                                                                                                     



Language Skill

Fluent in Mandarin

Computer Skill

Proficient in Microsoft Office Suite (Excel, Word, Access, Power Point),  Proficient in Adobe CS4 (Photoshop, InDesign, Illustrator, Dreamweaver, Fireworks, Flash).

Awards & Achievements

  • John and Martha Aldinger Scholarship for the 2007-2008 academic years.
  • Achieved outstanding poster in New York Times Poster Project in Nov 2006
  • Global Spartan Scholarships for 2006 academic year


Capable of developing graphics with innovative ideas to support marketing materials. Graduated with Bachelor of Arts Degree in Advertising from Michigan State University.

Interest: Card Design & Web Desi