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Work experience

Jun 2013Present

IT Analyst

Oceaneering International Services

Providing broad support to the Oceaneering Enterprise Business Systems which involve software and hardware analysis for both Offshore and Onshore users.

Coordinating with different IT team’s worldwide (Eastern Hemisphere/America’s/Asia Pacific Region) to resolve the ongoing issue’s which includes preparing report's and dashboards for statistical analysis & performance measurement purposes. 

(Key Skills)

CUCM : CISCO Unified Communications Manager (CallManager)

Configuring Voice Cisco Equipment for Enterprise System/User/s

SCCM : The Microsoft System Center Configuration Manager 

Push software, patches, configurations, and updates to individual machines or groups of machines. (Software deployment status)

SOLARWINDS : (Network Management)

  • Network Performance Monitor
  • Network Bandwidth Analyzer Pack
  • NetFlow Traffic Analyzer
  • User Device Tracker
  • Log & Event Manager

ALERT-LOGIC (Network Security)

IT network intrusion protection, analyse, correlate security incidents and vulnerabilities, and an on-premise computer appliance that monitors network traffic and continuously scans the network for threats and vulnerabilities.


Novell Netware (Handle various Active Directory services along with  e-mail system(GroupWise), application configuration suite, ZEN-works Console.

Nagios (Monitoring of network services SMTP, POP3, HTTP, ICMP, , FTP)

Splunk (Monitoring devices on server, check apps , logs, traffic and maintain dashboards)

Feb 2013Jun 2013

Client Technical Support Associate

Dell International Services

Deliver Service and support to end user's and operating automated call distribution phone s/w via remote connection.

Provide Client support and Technical issue resolution. Identify and correct or advise, on operational issues in client computer systems.

First-rate analytical and problem solving skills dedicated to maintaining high quality standards; tendency to thrive in fluid environments while remaining pragmatic and focused.

Expertise in trouble-shooting OS/Hardware/and Software related issues.

Able to manage multiple request's and projects simultaneously.




D.A.V. (C.B.S.E)

Percentage 59.98



St. Francis (I.C.S.E)

Percentage 61.4


Jul 2011Dec 2011


Internship - (IBM - CEIS)

Project Name : Online Shopping Mall System

Language / Technology : JAVA/RAD/DB2 (Testing)

Summary : A Virtual Bank with Online Shopping

Purpose : OSM (Online Shopping Mall) web application was intended to provide complete solutions to vendors as well as customer’s using the internet as the sole medium.

Simplicity of design, execution and operation was the main goal. Additionally, the efficiency of this online business over other existing similar ventures and traditional brick and mortar shops was the hallmark of this OSM Project.

Award's and Acheivement's

Paper Presenter (Real – Time Images)

Paper Presenter ( IT-Sector Workplace)



Collecting (Blue Ray’s)


                                                                                                                                                                                                                  Mayank Raina