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Mauricha Chantall Manus

Professional Executive PA

PROFESSIONAL SUMMARY:

I am an effective Executive Assistant who assists Senior-level/Executive/Directorial staff to make the best use of their time by dealing with all the day-to-day secretarial, administrative & office management tasks.  In my previous two roles, I interacted with all staff on operational issues and was trusted to handle and complete important tasks in their absence.

I possess excellent interpersonal, communication, negotiation skills and the ability to develop & maintain mutually beneficial internal & external relationships.  I enjoy supporting aspiring executive staff to plan, structure, organize & manage their ideas, goals & strategic objectives, to create a more streamlined & profitablerunning company/business.

I always aim at performing better than I did with the previous project ensuring that I maintain the highest working standards, professionalism and timely delivery of work. Acting immediately on any tasks are my secret of efficiency and productivity. I am that high quality Executive Assistant that you want part of your company & team.

Work History

Virtual Executive Assistant Freelance - April 2016 - Present Administrative Work Administrative work can include entry level document preparation or more advanced presentation creation. There is a VA in me for all of the following: Creating slideshows and PowerPoint presentations; Setting up detailed spreadsheets and entering figures; Backing Up Files; Preparing documents, letters, reports and other business forms; Preparing and posting press releases; Voicemail Management, forwarding and summaries; Email Management – Internet based customer service (chat, text, email). Executive Assisting Many busy executives prefer to hire met who can complete a variety of tasks including: Meeting planning, choosing the venue, contacting attendees, creating documents; Making & managing travel arrangements; Researching business data; Obtaining contact information; Confirming appointments, shipments and agreements; Preparing business biography's; Creating & Designing business plans, brochure, business cards, etc. Social Networking Social Networking is quickly becoming our most requested project! As the importance of sites like Facebook and Twitter grow, more businesses are relying on me to help them keep up. Updating Facebook and Twitter feeds; Posting articles and other information; Handling customers via the social networks; Writing short articles and posting in a list of directories; Making posts in forums and groups Blog posting; Commenting and Linking, Leaving comments on blogs and social media sites. PA to CFO/Financial Administrator Petroleum Agency SA - May 2009 - Mar 2016 Offered continues, high level administrative, business & office management support to the CFO, Finance, Procurement & IT divisions. Streamlined office operations for marked productivity gains, creating standardized documents, highly accessible filing system, and detailed Outlook database storing client/vendor information. Aided CFO in meeting deadlines, scheduling meetings, and resolving pressing issues. Provided continuous, high level administrative, secretarial, business & office management support to the CFO. Adapted at managing highly-changing daily schedule/calendar for the CFO. Serving as their gatekeeper; preparing well-researched and accurate company correspondence; managing of their busy calendars/schedules; and efficiently handling the day-to-day running of their office duties. Screened, handled and redirected high volume of calls, enquiries & requests from clients & internal staff. Demonstrated ability to arrange meeting, travels and events on behalf of CFO. Well-versed in preparing all correspondence, presentations, agreements, memorandums, reports. Maintained a highly effective organizational filing system which improves office efficiency for a more streamlined division. First-hand experience in MS Office (Word, Excel, PowerPoint, Access, Outlook, Facebook, Instagram,Twitter, Accounting software and Internet research. Planned & organized travel logistics(domestic and international) for the CFO as well as staff and consultants. Secretariat of all departmental meetings and the Procurement & IT User Group Committees. Record/draft these minutes of meetings and following-up on the progress of all the delegated actions. Managed inventory and order supplies, goods, services and equipment for CFO and her divisions. Executive Assistant to Executive Manager Wine Industry Development Association (WIDA) - Feb 2008 - Apr 2009 Offered dedicated administrative, office management support to Chief Executive Manager. Updated WIDA's CRM database and MS Outlook contacts. Championed top-tier documentation standards, and developed all written correspondence and submitted all other essentials within aggressive timeframes. Prepared expense reports, conducted reconciliations, and resolved discrepancies. Excelled within this demanding environment, successfully balancing staff and client needs, and utilizing technical skills. Provided continuous, high level administrative, secretarial, business & office management support to the Executive Manager(EM). Screened, handled and redirected high volume of calls, enquiries & requests from clients & internal staff. Screened all the external clients/visitors to WIDA and acted as the Liaison Officer between the EM and the visitors/clients/shareholders. Responded client needs and provide additional support were necessary needed. Maintain open lines of communication among board members, shareholders and clients. Prepared all formal correspondence, presentations, agreements, memorandums, reports and other documentation and proof read there-off to ensure accuracy and consistency. Managed a daily schedule(calendar) for the EM. Schedule & coordinate meetings, appointments, training & events for the EM and provide necessary information/meeting pack which includes driving directions to venue. Kept an accurate data/information/filing system of all the correspondence/records relating to WIDA. Conducted researching tasks on behalf of the EM to locate relevant documents and information for presentation, reports and decision making. Planned & organized travel logistics(domestic and international) for the EM as well as staff. Secretariat of to WIDA Board and other General WIDA Committee meetings. Record/draft these minutes of meetings Committee Meetings. Managed inventory and order supplies, goods, services and equipment for EM and company. Estates Admin Assistant - Sanlam Trust - Estates Department - Apr 2007 - Jan 2008 Estates Admin Clerk - Sanlam Trust - Estates Department - Jul 2006 - Mar 2007 Personal Assistant - Sanlam Trust - Sales Support Department - Mar 2006 - Jun 2006 Wills Processor - Sanlam Trust - Wills Department - Oct 2005 - Feb 2006

Education

Aug 2015 - Oct 2015 The Basics of Financial Management Certificate University of Cape Town T/A Getsmarter Jun 2015 - Aug 2015 Professional Communication & Office Management Certificate University of Cape Town T/A Getsmarter Jan 1999 - Dec 2000 National Certificate in Public Relations N4 & N5 Stellenbosch College

PROFESSIONAL EXPERIENCE

Virtual Executive Assistant

Freelance - April 2016 - Present

Administrative Work

Administrative work can include entry level document preparation or more advanced presentation creation. There is a VA in me for all of the following:

  • Creating slideshows and PowerPoint presentations;
  • Setting up detailed spreadsheets and entering figures;
  • Backing Up Files;
  • Preparing documents, letters, reports and other business forms;
  • Preparing and posting press releases;
  • Voicemail Management, forwarding and summaries; 
  • Email Management – Internet based customer service (chat, text, email).

Executive Assisting

Many busy executives prefer to hire met who can complete a variety of tasks including: 

  • Meeting planning, choosing the venue, contacting attendees,  creating documents;
  • Making & managing travel arrangements;
  • Researching business data;
  • Obtaining contact information;
  • Confirming appointments, shipments and agreements;
  • Preparing business biography's;
  • Creating & Designing business plans, brochure, business cards, etc.

Social Networking

Social Networking is quickly becoming our most requested project! As the importance of sites like Facebook and Twitter grow, more businesses are relying on me to help them keep up.

  • Updating Facebook and Twitter feeds;
  • Posting articles and other information;
  • Handling customers via the social networks;
  • Writing short articles and posting in a list of directories;
  • Making posts in forums and groups
  • Blog posting;
  • Commenting and Linking, Leaving comments on blogs and social media sites.

PA to CFO/Financial Administrator

Petroleum Agency SA - May 2009 - Mar 2016

Offered continues, high level  administrative, business & office management support to the CFO, Finance, Procurement & IT divisions.  Streamlined office operations for marked productivity gains, creating standardized documents, highly accessible filing system, and detailed Outlook database storing client/vendor information. Aided CFO in meeting deadlines, scheduling meetings, and resolving pressing issues.

  • Provided continuous, high level administrative, secretarial, business & office management support to the CFO.
  • Adapted at managing highly-changing daily schedule/calendar for the CFO.
  • Serving as their gatekeeper; preparing well-researched and accurate company correspondence; managing of their busy calendars/schedules; and efficiently handling the day-to-day running of their office duties.
  • Screened, handled and redirected high volume of calls, enquiries & requests from clients & internal staff.
  • Demonstrated ability to arrange meeting, travels and events on behalf of CFO.
  • Well-versed in preparing all correspondence, presentations, agreements, memorandums, reports.
  • Maintained a highly effective organizational filing system which improves office efficiency for a more streamlined division.
  • First-hand experience in MS Office (Word, Excel, PowerPoint, Access, Outlook, Facebook, Instagram,Twitter, Accounting software and Internet research.
  • Planned & organized travel logistics(domestic and international) for the CFO as well as staff and consultants.
  • Secretariat of all departmental meetings and the Procurement & IT User Group Committees.  Record/draft these minutes of meetings and following-up on the progress of all the delegated actions.
  • Managed inventory  and order supplies, goods, services and equipment for CFO and her divisions.

 

Executive Assistant to Executive Manager

Wine Industry Development Association (WIDA) - Feb 2008 - Apr 2009

Offered dedicated administrative, office management support to Chief Executive Manager.  Updated WIDA's CRM database and MS Outlook contacts.  Championed top-tier documentation standards, and developed all written correspondence and submitted all other essentials within aggressive timeframes. Prepared expense reports, conducted reconciliations, and resolved discrepancies. Excelled within this demanding environment, successfully balancing staff and client needs, and utilizing technical skills.

  • Provided continuous, high level administrative, secretarial, business & office management support to the Executive Manager(EM).
  • Screened, handled and redirected high volume of calls, enquiries & requests from clients & internal staff.
  • Screened all the external clients/visitors to WIDA and acted as the Liaison Officer between the EM and the visitors/clients/shareholders.
  • Responded client needs and provide additional support were necessary needed.  Maintain open lines of communication among board members, shareholders and clients.
  • Prepared all formal correspondence, presentations, agreements, memorandums, reports and other documentation and proof read there-off to ensure accuracy and consistency.
  • Managed a daily schedule(calendar) for the EM. Schedule & coordinate meetings, appointments, training & events for the EM and provide necessary information/meeting pack which includes driving directions to venue.
  • Kept an accurate data/information/filing system of all the correspondence/records relating to WIDA.
  • Conducted researching tasks on behalf of the EM to locate relevant documents and information for presentation, reports and decision making.
  • Planned & organized travel logistics(domestic and international) for the EM as well as staff. 
  • Secretariat of to WIDA Board and other General WIDA Committee meetings. Record/draft these minutes of meetings Committee Meetings.
  • Managed inventory  and order supplies, goods, services and equipment for EM and company.

Estates Admin Assistant  - Sanlam Trust - Estates Department - Apr 2007 - Jan 2008

Estates Admin Clerk - Sanlam Trust - Estates Department - Jul 2006 - Mar 2007

Personal Assistant - Sanlam Trust - Sales Support Department - Mar 2006 - Jun 2006

Wills Processor - Sanlam Trust - Wills Department - Oct 2005 - Feb 2006

EDUCATION & QUALIFICATIONS

Aug 2015 - Oct 2015       The Basics of Financial Management Certificate

                                                  University of Cape Town T/A Getsmarter

Jun 2015 - Aug 2015      Professional Communication & Office Management Certificate 

                                                University of Cape Town T/A Getsmarter

Jan 1999 - Dec 2000      National Certificate in Public Relations N4 & N5

                                                 Stellenbosch College

PROFESSIONAL DEVELOPMENT

*  MS PowerPoint 97 

*  Debt recovery & Litigation

 * Ghost Fill and Ghost Convey

*  English Pronunciation

*  Emotional Toughness 

*  Being Assertive

*  Meeting Coordination & Minute Taking

*  The Superb Secretary 

*  Effective Workplace Management

*  Advanced Office Management & Administration

*  The PA  MBA

*  Finance & Budgets Plus MS Excel for Secretaries

*  Public Sector Supply Chain Management

*  Advanced Business Writing & Presentation Skills

*  Advanced Information & Communications Skills Admin Professionals

*  Procurement & Supply Chain Management

*  Finance for Non-Financial Managers & Managing      Tenders,  Procurement & Supply Chain Management

    REFERENCES 

    Available On Request