Miranda Auger

Summary

    I am a very motivated, outgoing, positive person looking to find a career in a job position that I enjoy. I seem to learn at a fast pace and grow beyond expected within that company. I have taken classes in college and through academy for the State of Minnesota in the following categories:

First Aid and CPR Training

Shotgun Safety Certification

Interpersonal Communication Skills

Control Tactics Use of Force/ Self-Defense

Diversity Workstyles

Chemical Training

Early Childhood Education Certificate

Blood Borne Pathogen Certificate

(68 wpm) College Keyboarding

Microsoft Basics qualified (excel, powerpoint, word, etc.)

Extensive Computer Skills (novell, doer, report wizard, etc.)

Work History

Work History
Sep 2008 - Present

Assistant Technician

Excellerated Power Cleaning

    Responsibilities are to maintain customer satisfaction in servicing a client's home with an airsweep duct clean. I assist the technician with all equipment used in an air duct clean. I book keep the invoices in a daily route and verify all proper paper work with the client.

Jul 2007 - Sep 2008

Corrections Officer II

Department of Corrections State of Minnesota

    Responsibilities are to supervise offenders in a Custody Level 4 adult male facility and maintain security for the public. I ensure safety, security, and control through consistent orders so that institutional security is maintained. I ensure that staff and offenders adhere to all safety procedures relating to the operation of authorized machines, tools, and equipment. I perform duties within the post orders and communicate with the offenders in a manner that is consistently fair and humane. I am competent in the use of all security, mechanical, electronic, and all other equipment associated with this position. I communicate with the offenders, staff, and public to give and receive information in an accurate, timely, and dependable manner, so that operations within the facility are secure and safe. I document daily activity through the use of log book entries, incident reports, disciplinary reports, sensitive security logs, and all other applicable communication logs or devices. I utilize communication devices including telephone, intercom systems, and two-way radios. My verbal and written communications are clear, legible, understandable, complete, professional, and efficient. I remain respectful of the rights of all racial, ethnic, and religious groups.

Oct 2006 - Jul 2007

Personal Care Assistant

Brighter Day Inc.

    Responsibilities included over seeing the health and mental care for a vulnerable adult with dimensia. Communication skills of maintaining a healthy environment for the client. Hygiene, daily cooking, and distributing medications to the client.

Mar 2003 - Sep 2006

Order Processing/E-Commerce Representative

Dennis Kirk Incorporated

    Responsible for providing secure transactions and distribution of mail order transactions. Processing and preparation of orders placed over the telephone and via the internet. Credit card verification, shipping address confirmation, and distributing orders to warehouse staff to be completed. UPS and USPS shipping tracking and lost package claims. Interact with customers to provide proper information regarding the products and services Dennis Kirk provided. Handle and resolve customer complaints and explain how equipment or products work. Maintain company and customer satisfaction with all job tasks involved.

Education

Education
Aug 2003 - May 2005

ECE Certificate

Pine Technical College

    I have received 62 credits from PTC in the area of generals, business, and early childhood education. I held a GPA of 3.2 in the entirety of my enrollment.

Sep 1993 - May 2005

Diploma

Braham Area High School

    My GPA averaged at graduation was 3.7. I was inducted into the National Honor Society in the years of 2005, 2004, 2003, and 2002. I was also a member of Student council through out my high school years at BAHS.