Mobile Sales Consultant
Provided personalized services relating to a diverse selection of mobile cellular companies. Was able to explain in depth difference of different cellular companies' rates, plans and differences. Assisted customers with non-sales related tasks including contract changes, billing issues and device troubleshoot. Handled all aspects of mobile sales including customer contracts, warranties and consumer payments all while creating a beyond satisfactory experience for the customer.
- Achieved 1st place in credit card applications in the store in the month of January of 2016, December of 2015, 2nd place in the month of November of 2015.
- Constantly surpassed co-workers on activations, revenue per hour and protection on a month by month basis.
- Earned the highest customer satisfaction rating in both November of 2015 and again in December of 2015 for newly connected customers.