Mathew Symes

Telesales representative


A sales representative with over 6 years experience seeks a new opportunity. Able to create solid relationships with customers both over the phone and face to face with a energetic and can do attitude. I have effective listening skills while always being conscious of and looking to exceed company KPI, conversion and/or sales targets.

Work History

Work History
Dec 2013 - Present

Telesales representative

1Call direct,falkirk

Working predominantly as an inbound sales agent , on behalf of a major energy supplier Scottish Power. I represent one of the biggest energy suppliers in the UK and my job is to firstly make sure the customer gets a product which suits their needs. As well as making sure SLA and KPI targets are exceeded on a continual basis.

Jul 2009 - Dec 2013

Insulation surveyor

energy savers, falkirk

Advising customers on insulation needs. Measuring accurately and providing detailed surveys.

May 2011 - Oct 2012

Bar Supervisor 

20ROCKS, Falkirk

Preparing the bar for opening, checking stock etc. Ensuring customers have an enjoyable experience whilst in the pub. Managing different situations and ensuring the safety of the public. Cashing up at the end of shifts and inputting the information into a database.

Jan 2008 - Jul 2009

Energy Advisor

scottish hydro electric, edinburgh


Aug 2005 - Jun 2006

HND Music Technology

forth valley college

Complete and passed units.

Aug 2004 - Jun 2005

NC Music and Broadcasting

forth valley college

Complete and passed all units.

Jun 2004

Standard grades

Braes high school

Math’s - 3

English - 3

Physics - 3

Computing - 3

Music - Intermediate 2

Geography - 3

Home economics - 3



computer skills

I  have