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About Me

I have a clear, logical mind with a practical approach to problem solving and a drive to see things through to completion. I have a great eye for detail. I am eager to learn, and I have a genuine interest in Information Technology, Public & client Relations,Sales, Marketing  and Corporate communications.  I am always eager to be challenged in order to grow and improve my communication and professional IT skills gained through previous experiences

Computer Experience

I have an extensive experience in operating all major computer and ICT applications as well as computer troubleshooting and computer hardware maintenance and installation.

I'm a expert at Microsoft Word , Excel and Mac Numbers. I am familiar with organizing and analyzing large sets of data

i am also  Able to run and maintain a website, Facebook pages as well as Blogs.

Work History

March 2017current

Sales Executive

Kasha properties 

Responsible for developing a portfolio of accounts through new business development. Also in charge of sourcing for new opportunities in real estate around Nairobi City and for managing the full negotiation  and sale  process with clients from start through to finish.

Duties

  • Managing the sales process for new prospects, from initial contact through to closure
  • Dealing with customer enquiries face to face, over the phone or via email.
  • Contacting prospective customers and discussing their requirements.
  • Achieving all revenue targets & monthly units to sale in line with the Area Business Plan.
  • Working closely with the marketing team to produce any sales collateral required for the target market
  • Reporting new trends and area performance in the real estate market to the Marketing
  • Developing & maintaining successful business relationships with all prospects and clients .
  • Identifying what customers want
  • Planning and organising the day to ensure all opportunities are maximised
 Oct 2014March 2017

Marketing Assistant

NewTech ICT Systems
  • Analyzing and investigating price , demand and competition
  • Devising and presenting ideas and strategies for the company
  • Producing leaflets, flyers, logos and other digital content
  • Building relationships through social media such as Twitter and Facebook
  • Formulating advanced marketing strategies to increase customer awareness
  • Answering calls, greeting clients and addressing their requests
  • Developing branding and communication strategies initiative for the company
  • Monitoring the website’s traffic and conversion rates on a daily basis
  • Implementing Search Engine Optimisation (SEO) to improve the company website’s ranking in the search engines
Jan 2014Sept  2014

IT Assistant

Alwan Communication LTD
  • Configuring hardware and software,
  • Setting up peripherals such as printers or routers,
  • Repairing equipment
  • Daily support for computer network users.
  • Negotiating contracts with vendors
  • Data entry ,
  • Database administration and management
  • Reduced customer service response time from an average of 24hours to 12 hours
June 2013Dec 2013

IT assistant

Kuria East Public Health Office
  • Computer maintenance and Repairing,
  • Data entry ,
  • troubleshooting computer and printers,
  • Database administration and management
  • software and hardware installation.

Mar 2011Jan 2013

Marketer and Online editor

Legacy Publication( A Moi University Publication)

Duties included

  • Coordinating online publishing and managing content areas
  • Overseeing layout (artwork Design and photography )
  • Proof reading , editing and improving stories 
Aug 2012Dec 2012

Marketing Communication Intern

National Hospital Insurance Fund ( NHIF) 
  • Managing Company Brand and reputation
  • Handled client complaints and sought timely resolutions.
  • Addressed technical issues and coordinated with IT team to seek resolutions
  • Developed detailed client profiles.
  • Monitored client accounts and identified possible issues.
  • Answering queries through the company social media pages 
Mar 2010May 2010

IT Support intern

USIU-AFRICA
  • Installation and configuration of computer hardware operating systems , printers and applications
  • Monitoring and closing tickets in Help desk system
  • Supporting staff / Clients through a series of Actions , either face to face or over telephone
  • troubleshooting system and network problems and solving hardware /software faults
  • setting up user accounts and profiles and dealing with password issues
  • Making UTP Cables and Configuring LAN switches  

Education

Aug 2009Jul 2014

Degree in Media and Marketing  Communication (LMC)

Moi University

Second Class 

Feb 2008 Sep 2009

Diploma in Information Technology

Nairobi Aviation College 

Credit 1

Feb 2004Nov 2007

Kenya Certificate of Secondary Education

Maseno School

B+

19972003

Kenya Certificate of Primary Education 

Oyugis Highlands Academy

432 marks . A plain