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Work experience

HPP Boavista, SA

Assessor of the International Accreditation Process

Implementation and maintenance of Quality Management System.

Perform internal Surveys to the all processes and services in healthcare area;

Collecting and processing of data/indicators of Quality System;

Manage the internal communication of the enterprise.

Jan 2001Present

HPP Saúde



Instituto Superior de Contabilidade e Administração do Porto - ISCAP

Solid training in the area of Corporate Communications/Marketing Communication, with focus on strategic, organizational communication techniques and multimedia: 

-Internal and external communication of the company; 

-Communication plan (SWOT analysis, PEST Analysis, segmentation, positioning, objectives, mission, vision, values, Communication channels into Advertising-TV, radio, Internet, newspapers, magazines, billboards;

-Corporate identity (logo creation, slogan, merchandising, stationary, etc.);

-Corporate Video;

-Creation and maintenance of Websites (diverse content, Newsletter, etc.);

-Elaboration of Organizational Manuals (Telephone Service, Face-to-face Service, Dress Code, etc.);

-Organization of promotional events company, brand, product/service;

-Development of questionnaires. 


Help and follow-up not only the projection of the identity and image of small businesses as well as private customers, collaborate with and work on the conception/definition of:


      -Internal Communication

      -Marketing communication

      -Cyber & Multimedia Communication

      -Graphic or Design  Communication


      -Business to Business Communication

      -Financial Communication

      -The relationship between the community

      - A  Government Relationship

      - Administration and collection of Data information

Specifying some of the techniques of organizational Communication ...

-Market study (SWOT and PEST analysis)

-Mission, Vision, Values, Goals

-Public map

-Company Positioning

-Communication Plan

-Marketing Mix

-Sensory Marketing

-Visual Identity Manual (logo/brand, Slogan, Merchandising, Dress Code, Stationary ...)

-Organizational Communication 

-Promotional video of the company

MR is a creative whose objective is to guarantee the satisfaction of your client portfolio, equating quality with solid training in the area of communication, with focus on the use of communication tools for business purposes.


Other Skills
Writing, painting, music, photography, cinema, representation, dance (HIP HOP at moment), singing, reading, painting...
Technical Competence
Implementation and maintenance of Quality Management System in the company where I carry out functions. Therefore, I'm good in Quality, Auditing techniques and Organizational Communication. 
Organizational Skills
Autonomy and initiative: capable of planning, designing, estimating and calculating, evaluating. Excellent creative capacity.
Social Skills
Good listener; interested in other sectors; Positive attitude; Communicative; Resolute; Assertiveness – good suitability for contexts, respecting the idiosyncrasies of each environment, in accordance with social and cultural rights, i.e. ethics above all. Excellent communicative skills and team spirit.
IT Skills
Development and maintenance of sites/blogs, knowledge of HTML, excellent social networking knowledge in Word processing, Excel, Access, production of Power-Point presentations, job execution on Publisher and Movie Maker, Photo Editing, etc.