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Objective

To continue to grow my career in Information technologies, while helping the team achieve  their goals, I am looking to  join a dynamic working environment where my knowledge can be effectively utilized to organization’s demand and simultaneously help me to grow as an individual in my profession.

Work experience

April 2012Present

Pre Sales Engineer

Mindware
  • Designing Security solutions from Symantec , Juniper & providing Information management solutions from Veritas.
  • Reviews the technical components of the proposals ensuring the efficient integration of all configured solutions before submission to the sales team for final compilation preparing projects specification compliance sheet, RFPs and BOQs.
  • Effectively participate in cross-functional meetings, clearly articulate network infrastructure capabilities and translate business requirements into technical requirements.
  • Support sales with customer early engagement, site visits, workshops, events and presentations.
  • Design full Disaster recovery solutions with a solid experience.
  • Create New Opportunity by approaching customer with POC.
  • Highly skilled in reviewing proposals, managing projects, providing estimates and recommending the best product solutions.
  • Ability to handle complex tasks and exceed client expectations.
  • Possess pleasing personalities and marketing skills.
  • Ability to understand and capture technical as well as business requirements.
  • Proficient in planning and handling customers.
  • Responsible for building up technical skills, project design & its implementation phases for identified partner resources on Symantec & Veritas.
Oct 2010Nov 2011

Assistant IT Manager

Lockport Consultancy Ltd
  • Running the IT Department on a day to day basis, supervising 6 FTE’s and reporting to the IT Manager.
  • Leveraged extensive experience in multiple operating environment including network connectivity and security, Windows XP/Vista workstation and server components.
  • Promoted to assume additional responsibilities as Technical Advisor providing expert guidance to Help Desk staff and various projects.
  • Earned a solid reputation for resolving complex issues and providing exceptional customer service.
  • Responsible for supervising technical staff, training of customer employees and making on-site software design changes to meet the need of the customer.
Aug 2007Aug 2010

System Administrator

Origin Enterprises Plc
  • Administration & Maintenance of Windows based network of over 500 workstations & more than 150 servers (Dell- Power Edge 2400, 4300,4400,6450, HP Server-Proliant DL 360,380, IBM- X226, X3200) running Windows NT 4.0/2000/2003 Operating Systems.
  • Fully responsible for implementation of several IT related projects.
  • Support over 200 Blackberry users & administrating BES policies including devices.
  • Provide desktop & server support both local & remote for clients based in Dublin, Ireland, UK, Zurich, Scotland, Ukraine locally & remotely.
  • Overall responsibility for the Network/Infrastructure support, Database administration, Telecommunications, Security and Help Desk operations on a day to day basis.
  • Managing the deployment and implementation of new systems.
  • Support 25 Sales users accessing Remote servers via PDA devices using APN connection.
  • Implementation of Veritas Netback up & Symantec Backup Exec and managed nightly, weekly backups including restorations as required & support company network Infrastructure & Check point administration.
  • Maintain File & Print share server, including security management, local & global group management and access rights.
  • Maintaining company-wide DNS, Web, e-mail, LDAP, NFS and other AD services, conducted performance analysis and tuning.
  • Provide support and maintain Secure Remote VPN remote access for 120 laptops across the WAN.
  • Establishing Information Technology policies on data backup, e-mail system, IT asset register, anti-virus system.
Aug 1999Dec 2002

System Administrator

Lucent Consultancy Services
  • Remote administration using Remote Admin, VNC and Remote Desktop tools.
  • Responsible for hardware and software support on all Compaq Mobile devices.
  • Analyzing, diagnosing and fine-tuning LAN and WAN with NT4 / 2000 based servers, with focus on high availability, security and system performance.
  • Responsible for the assembly, maintenance and stock controls on all PC’s and Servers being distributed from the company.

Education

Personal Information

Nationality: Indian

Iqama: Transferable

Status: Married

Languages: English, Urdu & hindi

LinkedIn: https://sa.linkedin.com/in/mdmasih1