Mary Messer

  • Kaukauna WI

Summary

I am a dedicated and focused administrative professional who excels at prioritizing, completing multiple tasks simultaneously and following through to achieve project goals using expert time management methods. Seeking a role of increased responsibility and authority.

Accomplishments

Coordinated all department functions for team of 20+ employees. Increased office organization by developing more efficient filing system and customer database protocols. Was promoted to Manager after just 6 months of employment, and raised customer service scores by over 20%.  

Work History

Work History
2012 - 2015

Housekeeping Manager

Hilton Garden Inn

Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences. Designed electronic file systems and maintained electronic and paper files. Planned meetings and prepared conference rooms. Maintained an up-to-date department organizational chart. Made copies, sent faxes and handled all incoming and outgoing correspondence. Posted open positions on company and social media websites. Organized files, developed spreadsheets, faxed reports and scanned documents. Created weekly and monthly reports and presentations. Managed daily office operations and maintenance of equipment. Created and maintained spreadsheets using advanced Excel functions and calculations to develop reports and lists.

2011 - 2012

CSR/Cashier

Jack's Fresh Market

Prepared tills for each cashier at the start of their shift when opening the store, and counted down each till at the end of the evening when closing.  Helped customers with any inquiries and issues as needed, kept the front end clean and orderly, and made sure there were enough employees scheduled.  

2009 - 2011

CSR/Cashier

Pickn'save

Prepared tills and coin dispensers for each cashier, along with counting down drawers at the end of each shift.  Supervised the front end employees, overseeing all transactions made during checkout and coordinated breaks.  Assisted customers with special inquiries, filled money orders, and helped solve guest issues.

Education

Education
2007 - 2011

High School Diploma

Kimberly High School

References

References

Zach Zinsli/General Manager

(920)730-1900

Will Fetzer/Lead Engineer

(920)538-1983