• Fresno CA
  • 818-602-9891
  • hyedata247@gmail.com
Mary Lossley

Mary Lossley

A Dynamic Big-Box Retail Manager-10 Yrs Exp.

SUMMARY

 

Seeking a position where my strong problem-solving, persuasive and negotiating skills will be well utilized. Demonstrated use of excellent presentation and communication skills together with a hunger to learn and succeed in sales provide strong motivation for my employment. A results-driven and hard worker, I am fully committed to contributing to the success of your company.

Skills

Skills

 Willing to go above and beyond to do whatever it takes to get things done.

  • Sound expertise in sales.
  • The know how to-demostrate. promote and sell.
  • Developing strategies for contract negotiations.

Having personal charm and able to quickly put people at ease. 

  • Excellent written and verbal communication skills.
  • Persuasiveness
  • Strong problem solving and excellent conflict management skills.

Resilient and persistent when faced with setbacks.

  • Making important business decisions.  
  • Committed to exceptional customer service.

Work History

Work History

Manager of Marketing and Sales

Jan 2000 - Mar 2015
Mary-Ann L. Mfg.Jewelers Inc. Los Angeles, CA
  •  Responsible for making tough decisions and providing direction, guidance and support to a team.
  • Driving and delivering the commercial performance of the business.
  • Scheduling workloads to meet priorities and targets.
  • Implementing business procedures.
  • Organizing staff schedules.
  • Developing and implementing creative selling techniques.
  • Ensuring that company goals are met in a timely fashion by the efficient and effective management of personnel and resources.
  • Working with other department heads. Involved in the recruitment and mentoring of new staff.
  • Delegating responsibilities.
  • Undertaking staff performance reviews. Establishing the businesses objectives. Driving the sales and marketing strategy.

Owner

Jan 1998 - Jun 2008
Car Clinic                                                                                                           Fresno, CA

 Responsible for ensuring that the company store runs smoothly by creating a firm foundation that enables the delivery of core services to customers.

  • Holding company employees accountable to standards of integrity, professionalism, reliability and competency.
  • Managing store operations.
  • Promoting a culture where diversity is valued.
  • Carrying out supervisory responsibilities in accordance with the Company’s policies 
  • Tackling all disciplinary issues with swift and suitable action.
  • Ensuring that all departmental purchases are made within budget.
  • Managing operational plans.
  • Monitoring daily inventory levels.
  • Monitoring staffing levels and ensuring that there are enough people around to cover busy or peak periods.
  • Directing staff to perform daily work duties.
  • Handling issues that have been escalated from the ground up and which need resolving.
  • Training new employees in accordance with company standards.
  • Ensuring adherence to all departmental and company guidelines, policies and procedures.

Education

Education

Diploma in Business Operations and Managment

1998 - 2002
Bryman Business College

 Certified Appraiser Of Diamonds and Colored stones.

1995 - 1997
Gemological Institute Of America

 Certified Gemologist