I am driven to serve the customer and provide solutions.  My interest in web development came from my professional experience at

I seek to create user experience that is beautifully simple and simply beautiful.



Spoken Languages

English, Spanish, Korean


Photoshop, Illustrator

Languages / Libraries

HTML, CSS, Ruby, SQL, Javascript


Rails, Sinatra, Node.js, Bootstrap, Materialize


editing, copywriting, public speaking


Relevant Work Experience

Work History
Jul 2014 - Sep 2014

Freelance copywriter

Calgary web-based startup
  • Initially recruited for copywriting, added on non-legal consultation for user license terms and web design
May 2012 - Jun 2014

Content Service Associate

iStock / Getty Images
  • Awarded #1 Customer Support three times for providing exceptional front line service to diverse international clientele 
  • Identified area of enhancement through UX A/B for a responsive search bar, which has since been permanently implemented on website
  • Provided technical support for online site issues
  • Identified issues to site developers to immediately resolve
Aug 2014 - Jul 2015

Customer Service Representative

ATB Financial
  • Spearheaded Teddy for Toonie 2015 charity campaign for branch location, (which involved project proposal, designing layout for all media forms, and fundraising events,) surpassed fundraising target by 10%
  • Increased customer retention base by 20%
Nov 2008 - Jun 2012


JEI Learning Center
  • Created beginner’s English grammar teaching manual and curriculum
  • Taught elementary to high school English reading comprehension and effective writing
  • Instructed high school Social Studies analytical writing
Dec 2007 - Sep 2008

Head Instructor

Avalon English
  • Edited textbooks that were published and implemented across 20 campus locations 
  • Created 10 company teaching manuals for themed lessons, homework books and teaching guides
  • Co-created, co-hosted educational program for Educational Broadcasting System (EBS) TV channel



Web Development

Lighthouse Labs 

Immersive full-time, fast-track web development program


Bachelor of Arts, International Relations

University of Calgary

minor Spanish

Volunteer Experience

Sep 2014 - Dec 2014

ESL Instructor

New Canadian Friendship Centre
  • Conducted first lesson of semester for all level adult students and volunteer teachers, from feedback of both students and teachers became team leader
Jun 2011 - Jun 2012

Board of Executives, Secretary

Calgary Korean Scholarship Foundation
  • Communicate and contact board members regarding fundraising projects and events
  • Processed and selected scholarship candidates according to criteria