Business Unit Manager
Expertise LLC www.expertise.com
- Manages the offshore team of Contact Finders that efficiently QA and gather data of qualified professionals in different business categories across the US regions.
- Implemented processes and management tools in keeping track of performance and target goals.
- Recruited, trained, and directed offshore team of Contact Finders and profile builders.
- Implemented and optimized process of KPI to align in organization's goals and objectives.
- Directed contact finding and QA of leads for the entire team resulted to increased quality profiles of 13.24% above target.