GGA, LLC is an internationally recognized multidisciplinary Planning, Engineering, Architectural and Interior Design firm headquartered in Washington, DC USA with offices in London, Bogota, and Beijing.
Position Summary: Oversaw end-to-end business operations of an internationally recognized multidisciplinary professional services firm with full accountability in identifying the firm’s vision, establishing key goals, and creating strategies to meet and exceed targeted business and revenue objectives. Developed proper staffing levels, operational policies, internal systems and controls, and reporting procedures aligning human capital with business needs, and enforcing human resource best practices in key areas of human resources development, total rewards, workforce planning and employment, employee relations, and general management. Developed strategic alliances resulting in expansion and new business markets in Europe, South America, and China.
- Managed all finance, administration, operations and technology staff, including working with staff to develop goals and objectives and conducting employee performance evaluation
- Human Resources - Managed overarching strategic goals and business objectives, aligning human capital with business needs, fostering a culture of employee engagement and human resources best practices in the areas of Human Resources Development, Total Rewards, Workforce Planning and Employment, Employee Relations and Strategic Management. Oversee administrative and employment policies and procedures, ensuring that all activities conform to jurisdictional regulations and to organizational standard operating procedures, including annual review of employee benefits, annual performance reviews, vendor and customer management, and development of handbooks and manuals for designated constituencies
- Operations Management - Spearheaded initiatives with senior managers to streamline operations, develop quality control procedures based on Six Sigma, develop procedures and systems and process design for optimizing and streamlining all finance and business process functions. Lead ERISA. FAR. SOX, EEOC compliance.
- Financial Management - Oversaw cash flow planning, cash projections and utilization, investments, and asset management, financing strategies and activities, and banking relationships. Developed and utilized forward-looking, predictive models and activity-based financial analyses to provide insight into operations and business plans.