Houston's - Atlanta, GA
Primary objectives were maximizing guest satisfaction and ensuring positive experiences. Informed patrons of establishment specialties and features. Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations. Observed diners to anticipate any additional needs and respond to requests. Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Also responsible for maintaining daily workflow and on-shift duties in the restaurant, maintaining a pleasant working atmosphere in order to motivate staff and maintain a good team spirit and working closely with managers in order to achieve 100% guest satisfaction and company goals.