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Summary

STRATEGY AND OPERATIONS CONSULTING AND MANAGEMENT PROFESSIONAL

 

Executive with 20+ years of progressive leadership experience architecting and executing culture development in complex healthcare environments. Dynamic background partnering with diverse senior executive leaders in a variety of industries including healthcare, education, mission driven organization, and community health. Competencies include:

 

·       Leadership Development

·       Research & Quantitative Analysis

·       International Immersion

·       Strategic Visioning

·       Board of Directors Engagement

·       Physician Practice Relations

·       Culture Development

·       Digital Communications

·       Curriculum Development

·       Mission Integration

·       Public Speaking

·       Change Management

Work experience

Mar 2015Present

Vice President Mercy Clinic; St. Louis, MO

Mercy

MERCY Saint Louis, MO                                                                     2018 to Present     

4.1 billion in revenue, Mercy, provides a range of health care and social services through its network of facilities and service organizations. The organization operates some 35 acute care hospitals (including four specialty heart hospitals and two children's hospitals) with more than 4,200 licensed beds, as well as 700 clinics and outpatient facilities in four Midwestern states. Mercy is the fifth largest Catholic health care system in the United States and recently selected as one of the Top 15 Health Systems for 2019 by IBM Watson.

Vice President Mercy Clinic                                        

Leadership development

  • Developed and implemented the first investing in the Future and Mentoring the Next Generation development program for physician leaders. 18-month curriculum engaged early career physician with thought leaders throughout the United States and senior operation executives.
  • Facilitated identification and engagement of targeted 20 Mercy leaders for enrollment in program from 900 clinics, 4 states, 2500 physicians.

Mission and Culture

  • Directed and implemented programing to engage Mercy employees in understanding and embracing the Mercy health system culture.
  • Served as Chairman of the Mercy Clinic Mission Culture Council to drive critical programs that drive inclusion and innovation, benefiting 40,000 employees.
  • Developed methodology and action steps to enable the entire system methods of practice for improving physician relations. Participant on Mercy Experience Leadership Team to provide guidance and strategy on Provider Engagement and Retention.
  • Advisor for Mercy Patient Satisfaction Module: NRC Health-Human Understanding
  • Provided formation (experiences that invite leaders to discover connections to meaning and organizational purpose) in relevant and measurable ways and in a variety of formats to board members, executives, integrated and aligned physicians, and employees across all Mercy sites (41 hospitals, 900 clinics).

Community Partnership

  • Lead Mercy Clinic Executive Team in community outreach-partnership development focused on social determinants of health. A marginalized community Catholic Academy benefits from navigators and increased resources for better health as a result of the partnership.
  • Established a partnership with MIT -SOLVE to begin mentoring and innovating new technology solutions for healthcare entrepreneurs throughout the world, with an objective to assist innovators in technology and Healthcare market entrants.

  • Research and Publications

    • Led Building the Joy of Practice project with an objective to strengthen Mercy’s ability to address physician wellness, serving as the principle investigator in collaboration with Dr. Leroy Young, MD and in partnership with the American Medical Association. Facilitated the study of 60 practitioners in a Mercy multi-specialty clinic to understand the difference between hedonic and eudemonia cultural mechanisms within a healthcare system. Conduct and summarize a literature review of 1,000 articles for system leadership on the topic of Practitioner Joy of Practice.
    • CHA- Health Progress: A Reflection form Fort Smith Arkansas (July-August 2017).

     

    External activities – podcasts, videos, interview:

    • Designed and published engagement campaign called Healing Stories to highlight the core personal reflections of healthcare providers. (Sept 2017).
      • Winner of Arkansas Hospital Association’s Diamond Award 2018
      • Coalition on Physician Wellbeing Recognition as a Top Physician Engagement Strategy for Wellness.
      • Best Practice for CHA physician engagement
      • Top podcasts include focus on Meaning and Medicine from Dr. Louis Nasary, MD; The Role of Music in building community from Symphony Director John Jeter; Dr. Sara Warber explains the development of an Integrative Medicine program at The University of Michigan. https://podcasts.apple.com/us/podcast/healing-stories/id1364307287
    • NPR interview Titled Healing Sounds at Mercy reached 1.5 million as of September 2017. https://www.kuaf.com/post/music-and-health-fort-smith#stream/0

20152018

Vice President of Mission; Fort Smith, AR

Mercy

Vice President of Mission       

Mission                                   

  • Facilitated the understanding and application of the Mercy mission and values into organizational decisions, practices and activities. Participated in senior management decision making to promote the Mercy mission and values as an integral part of the organization's culture, strategic planning, policies, programs and practices.
  • Collaborated to integrate the Mercy mission, values and charism in substantive and measurable ways such as increased partnership and community engagement.
  • Lead working group of clinicians and caregivers to shape how patients experience caregiving in the delivery of healthcare

Health system

Lead Value Integration Council: Quarterly engagement meetings with core employees and system leaders to improve employee satisfaction at Mercy:

Developed the employee Lamplighter Award to recognize the spirit of commitment and example to accomplishing the mission of the Health system                                            

Global Ministry

  • Developed and drove execution of a Global Health Ministry through partnership with the University of Arkansas and the Clinton School of Public Health.
  • Led immersion trips to global locations (e.g., Peru)with 25 physician, nursing and executive leaders

Community

  • Collaborated with community leaders and organizations in furthering the organization's partnering role in community health activities
  • Led the effort to address the community issue of undocumented immigrants: Valor y Esperanza in Partnership with Fort Smith Public Schools to start a vaccine program critical for school registration.
  • Created a partnership with the Fort Smith Symphony recognized by NPR as a best practice in health transformation. The director of the symphony brought musicians into the clinical space to provide a more enhanced way to develop a holistic patient care experience, demonstrating the positive effects of music on patient care.
  • Held a leadership role in developing the community effort to build the “ Hope Campus” in Fort Smith which focused on decreasing homelessness and improved the access to health care
  • Awarded the “Roadmaps to Coaching” program to develop a community health council and Robert Wood Johnson Foundation coach for one year in order to understand community needs.
  • Appointed by Governor Asa Hutchinson to Project Hope to improve the foster care situation in Arkansas. Opened and established a program to care for foster care children in Sebastian County that led to decreased numbers of children in foster care.
20122015

Presence Health

Presence Health; Chicago, IL

Presence Health is the largest Catholic health care organization in the state of Illinois. which operated hospitals and other health care facilities in the Chicago metropolitan area. It was formed in 2011 by the merger of Resurrection Health Care with Provena Health The system includes 24 hospitals, 77 senior care facilities, twelve urgent care/immediate care centers, Presence Medical Group, the Presence Express Care retail clinic and over 180 sites of care throughout Illinois.

20132015

Regional Officer of Mission& Global Ministry

Presence Health; Chicago, IL
  • Responsible for the Health system Mission Integration with Presence Health physicians throughout system. Developed a system wide provider engagement program called C.O.R.E. (Calling, Offering, Renewal, and Empathy) to promote physician wellbeing and wellness.
  • Developed and launched the first physician orientation within Presence Medical Group. Oversaw the system wide service opportunities for all Presence Health employees.
  • Participated in an Executive Accelerated Development Program with Korn Ferry to develop a workforce strategy for Population Health. Launched a Global Summit and conducted an international site assessment experience to engage Global Outreach at Presence Health integrating our Sponsoring congregations.
2012

Director of Mission Presence Medical Group and Presence Health Partners

Presence Health
  • Provided leadership, direction, guidance and consultation toward the development and implementation of policies, procedures, activities and practices that support an understanding and integration of the Presence Health mission, values and identity throughout the Presence Medical Group.
  • Assessed the mission service needs, deficits and weaknesses throughout the medical group and to plan, develop and implement activities, programs, experiences and rituals to meet those needs.
19982011

Society of Jesus, Global

Jesuits
  • Served as pastoral assistant and executive leadership advisor as an ordained priest in Chicago, IL and international locations in Africa and Asia (2009-2012); chaplain, program director, teacher, and retreat and spiritual director in various contexts in the Midwest and the West Coast (1998-2009).
2001Present

Non-Profit Experience

NYUMBANI ORPHANAGE, Nairobi, Kenya

NYUMBANI ORPHANAGE, Nairobi, Kenya 2001 - present

            A community-based outreach program providing services to HIV+ children and their families in the Kangemi, Waithaka, Kawangware, Riruta, Mutuini, Ruthimitu, Kibera and Kariobangi communities of Nairobi, Kenya                                                                  

Chairman of the Board for the Children of God Relief Fund                                                                   2019

  • Lead board of directors’ strategy, cultivate fundraising and advise management team for the children of Nyumbani.
  • Develop engagement and support for Nyumbani’s reception of $2,500,000 through PEPFAR (The President’s Emergency Plan for AIDS Relief) and recognized by Vice-President Mike Pence as the leader of innovation and holistic care for children with HIV.
  • Participant in HIV Global Summit 2016, 2020

Executive VP, Board of Trustees                                                                                                 2011- 2018

  • Provided executive, administrative, and volunteer support at first East African orphanage for HIV-positive orphans. Raised over $200,000 for campaigns for sustainability within Nyumbani.
20092010

Assistant to Vice President of Ministry and Identity

Loyola Academy
20072009

Teacher

San Quentin State Prison

Taught a course based on English literature at San Quentin State Prison

Jan 2003Aug 2006

Consultor for Neiswanger Institute for Bioethics and Health Policy

Loyola University Medical Center

Consulted on ethical rounds at Loyola University Medical Center.  Wrote and synthesized briefs on end of life issues and the care of patients for bioethics staff members-- Neiswanger Institute for Bioethics and Health Policy 

20032006

Teacher

University of Detroit Jesuit High School and Academy

Taught 9th & 12th grade theology. Coached baseball and track. Directed the musical.

Education

20172017

Certificate: London School of Hygiene and Tropical Medicine: Agriculture, Nutrition, and Health

London School of Hygiene and Tropical Medicine
20092012

Doctorate of Education in Administration and Supervision

Loyola University Chicago

“A Case Study: The impact of immersion experiences on the vocation of lay teacher leaders in American Jesuit High Schools.” 

The purpose of this case study explores the impact of an immersion experience to a least developed country on the vocation of lay teacher leaders in American Jesuit high schools.  Nine lay teacher leaders engaged in a four stage process of immersion from November 2009 to August 2010.  The study employed the conceptual framework of Edward Hahnenberg’s, “Awakening Vocation” to develop a self-understanding of a lay teacher leader’s call.  The writings of Paulo Freire, Fredrick Buechner and Parker Palmer informed the study's exploration of vocation. Poetry from Mary Oliver and William Stafford functioned as a method for articulating a lay teacher leader’s vocation both before and after the immersion to Dodoma, Tanzania.  The following themes were found to influence a lay teacher leader’s vocation through an immersion experience:  reverence for solitude, a unique process of self-discovery, motivation to work in an institution with a mission of men and women for others, solidarity with the poor and development of adaptability skills.  A checklist for institutions seeking to impact a lay teacher leader’s vocation through professional development was generated as a summary of the immersion experience in this case study. 

20112011

Principal Certificate

Harvard School of Education
20062009

Masters of Divinity

Jesuit School of Theology Berkeley
20002003

M.A Applied Philosophy

Loyola University Chicago
1998

Bachelor of Science

Miami University

President Phi Delta Theta Fraternity Miami University                                             1997-1998

Led the 120-member fraternity organization.  Responsible for public relations with Oxford community and Miami University.  Oversaw all financial activities and recruiting for the organization. 

Publications

Publications

Jesus Feeds the Five Thousand Aug. 3, 2014, Matthew 14:13-21

Portfolio

Portfolio

Portfolio

Speaker & Presenter at Coalition for Physician Well- Being Conference :April 2015

Physician Well Being

 

Portfolio

Portfolio

Additional Experiences

MIT Solve Mentor 2018-Present-

Mentor and Solution Reviewer

Trustee Hope Campus Fort Smith, AR: 2016-2019

Trustee John Carroll University: 2010-2011

Trustee Chicago Jesuit Academy: 2010-2011

Trustee Loyola High School Detroit: 2010-2011

Trustee Walsh Jesuit High School:2004-2010

Jesuit School of Theology at Berkeley/Status and Curriculum Committee Member: 2006–2009

Responsible for the oversight and revision of current pedagogical practices. Worked with faculty and staff on curriculum development. Assisted with the revision of various degree program handbooks.

Evoke Advisory Committee Member: 2002-2003

Administered and oversaw the implementation of the Lilly Foundation grant at  Loyola University Chicago. Implemented new leadership program called Leadershape.

President Phi Delta Theta Fraternity Miami University: 1997-1998

Led the 120-member fraternity organization.  Responsible for public relations with Oxford community and Miami University.  Oversaw all financial activities and recruiting for the organization. 

Appendix

Nyumbani Children’s Home                        Nairobi, Kenya- 2001, 2010,2011, 2013, 2016

Oversaw the daily life of 13 HIV-positive children in a 100 children orphanage.  Responsible for teaching at the primary school with forty students.  Consulted on daily home visits to end-of-life patients with HIV.  Worked to implement outreach programs in pre-natal care for mothers’ with HIV in the slums of Kiberia, Kawangware, and neighboring slums. 

El Salvador- 2011

Coordinated an immersion to various social outreaches in San Salvador.  Advised a group of university administrators on developing social health programs of exchange between San Salvador and the United States.

Immersion for Faculty and Staff to East Africa- 2011                                    

Created and implemented a six month training program for administrative educators in the Midwest Jesuit schools.  Led a cultural exchange with teachers from Dodoma, Tanzania and the United States for the purpose of motivating and developing future school leaders. 

John Carroll University Board of Trustees 2010-2011

Student Affairs Board Committee John Carroll University

Consulted and advised Vice President of Student Affairs and staff on a wide range of issues including:  threat assessments on campus, student health policies, residence life crisis management and strategic planning for the athletic program.

Academic Curriculum Committee Chicago Jesuit Academy-2010-2011

Advised principal on all aspects of curriculum in a charter school of Chicago.  Developed professional development programs for educators in charter schools.

Consultor   (Detroit/Chicago Provinces)- 2009-2011

Consulted the major Jesuit official on all matters pertaining to the largest religious order in the Roman Catholic Church.  Marketing, financial strategic planning, legal council and personnel assignments throughout the world were common activities in this role.

Mission and Identity Walsh Jesuit & Loyola High School Detroit- 2004-2011

Developed and implemented procedures and policies for integrating the Jesuit mission into the curriculum and parent programing.  Created a profile for board of trustees members.

University of Detroit Jesuit High School & Academy- 2006

Taught 9th and 10th grade theology.  Conducted discipline reviews for suspension of students.  Moderated the sophomore class.  Coached baseball and soccer. 

Sociedad Amigos De Los Ninos  Tegucigalpa Honduras- 2004, 2007,2011

Led immersions with Loyola High School Detroit, University of Detroit Jesuit and John Carroll University. Taught in local primary school.  Coordinated a parish educational outreach to the orphans. 

San Quentin, California State Penitentiary- 2007-2009

Taught and developed a pedagogy for teaching literature to inmates on a life sentence.  Wrote the inmates six word memoires from the popular NPR series “Not quite what I was planning.” 

China- 2008

Evaluated social health policies for Casa Ricci in Maowangdong village, Yunnan Province, and Southwestern China for Lepers. Studied International Cultural Social Services throughout the region of China.  Supported a team of social workers at Casa Ricci developing programs in the surrounding villages of the leprosarium.

Dangriga, Belize- 2009

Coordinated a teacher immersion to Dangriga, Belize with university students from the University of San Francisco.  Instructed new teachers on pedagogy and cultural practices for learning. 

Neiswinger Institute for Health Policy and BioEthics- 2003

Advised ethical team on end of life issues.  Wrote briefs on various health care ethics issues for staff and physicians. 

St. Boniface Foundation            Port a Prince & Fond de Blanc Haiti-2002

Led medical students from Loyola University Medical Center to work with Mother Theresa’s sisters at the home for the dying in Port-a-Prince.  Coordinated home visits for the medical students in the village of Fond de Blanc.

Cancer and Burn Unit Loyola University Medical Center- 2000-2003

Developed programming for pediatric patients in the Cancer and Burn unit.  Worked with Veggie Tales co-founders to provide an interactive program for pediatric patients.

Milford Youth Ministry- 2000

Directed and coordinated over 50 youth retreats for high schools in the Cincinnati area.

Language Immersion Louis Montoya Lima Peru- 2000

Studied in a cultural immersion center during the summer with direct outreach to the street children of Lima, Peru.

Catholic Worker New York City- 1999

Ran the soup line at the Catholic Worker in New York City one day each week. Oversaw the nightly care of homeless men at the homeless center at Xavier High School.

HIV Hospice Care Detroit Michigan- 1998

Cared for HIV patients and elderly homebound patients.

International Experiences

Chulucanas  and Huancayo, Peru- 2014, 2015, 2017, 2018

Facilitated and led a site assessment with health care providers to establish a link with health systems.  

Nairobi Kenya - 2017

Nyumbani Children's Home

Participated in the international summit on HIV in Nairobi Kenya as Executive Vice President.

Dodoma Tanzania -  2011

Facilitated and coordinated an immersion with high school administrators and teachers from Jesuit high schools.

El Salvador - 2010

Facilitated a training seminar for administrators in Jesuit Higher Education.

Beijing, China - 2008

Studied at the International University of Business and Economics.

Evaluated and worked with various social outreach programs in southern China including: local village schools,  a leper colony and social service groups.

Mexico City, Mexico - 2007

Researched and analyzed current cultural and systemic social concerns.

Tegucigalpa, Honduras -  2004, 2007, 2011

Coordinated and led faculty and students from the University of Detroit Jesuit High School and John Carroll University. Taught in a local school and supervised faculty and students.

Nairobi, Kenya - 2001,2010,2011

Oversaw student services for an HIV-positive orphanage.  Managed student tutoring services. Responsible for providing health care needs to HIV- positive orphans.

Porta Prince, Haiti - 2001

Supervised and coordinated Loyola University Chicago medical students as part of a medical immersion team.

Lima, Peru - 2000

Educational immersion experience.

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