Summary

I am an individual who persists to be the best that I can be at anything I undertake, dedicated, hardworking, strategic thinker. Furthermore, my dedication and commitment has given me an invaluable attribute what give others freedom to give me responsibilities.

Offering 7 years of successful Security and IT experience specializing in smoke detection, access control and cctv. Solid technical background with extensive management, project management and team leader experience.

Work History

Work History

Masc Solutions

Feb 2012 - Nov 2014

Site Supervisor

  • Define and maintain the default configuration of Fire & Security systems
  • Preform on-site routine maintenance and emergency service
  • Implementing software to function to clients requirements
  • Commissioning of Fire Alarm installations
  • Provide training for clients and internal staff
  • Backing up of system configurations on site
  • Assist in technical design for sales where required
  • Liaison with clients, consultants and other contractors
  • Ordering stock for project
  • Compile weekly project plan for installation sites
  • Assist with project claims according to site installation
  • Assist with checking and compile stock according to tender and design

Eco-Time

May 2011 - Jan 2012

Client Services Manager

  • Management of staff
  • Manage Software
  • Technicians Manage
  • Hardware Technicians
  • Client Meetings
  • Project management
  • Support
  • Manage customer support
  • Reporting, Quoting, Costing
  • Manage processes and policies

Sitronix

Jun 2010 - May 2011

Line Manager

  • Management of allocated staff
  • Manage ad-hoc delivery
  • Manage SLA delivery
  • Service time management and allocation
  • Project management
  • Senior technical support
  • Manage customer relations
  • Manage reporting, processes and policies
Feb 2009 - Jun 2010

Team Leader/ SLA Technician

Installing and maintaining:

  • Access Control
  • CCTV
  • P.A systems
  • Fire Detection
  • Intrusion
  • Boom Gates
  • Turnstiles
  • EBI & DVM Servers

Networks fixing and maintaining Working and Maintaining Windows Server 2003

Computer Corporation

Jul 2008 - Jan 2009

Branch Manager / Head Technician

  • Manage the operational and fiscal activities of the branch to include: staffing levels, budgets, financial goals
  • Invoicing and quoting clients
  • Plan and develop systems and procedures to improve the operating quality and efficiency of the Branch
  • Analyse and document processes and problems.
  • Develop solutions to enhance efficiencies
  • Coordinate and implement solutions from process analysis and general branch projects.
  • Trouble Shooting
  • Repairs of pc's, laptop's, printers
  • Problem Finding (workstations, laptops, servers)
  • Support on backup drives
  • Supervise staff in accordance and conduct employee performance reviews
  • Responsible for staff scheduling to include: work assignments/rotations, employee training, employee vacations, employee breaks, overtime assignment, back-up for absent employees, and shift rotations
  • Assist staff to resolve complex or out of policy operation problems.
  • Completing Monthly reports as required by the company
  • Complete a full stock take at least once a month, stock losses to be accounted for
  • Maintain acceptable stock levels and ageing.
  • Ordering stock as required.

Business Connexion

Aug 2006 - Jun 2008

Customer Engineer

  • Trouble Shooting
  • Repairs of pc's, laptop's, printers
  • Problem Finding (workstations, laptops, servers)
  • Printer rooting on servers
  • Adding and deleting user on servers
  • Support on software
  • Support on backup drives
  • Installing switches
  • Support on UPS's
  • Setting up of workstations
  • Rebuilding of workstations
  • Rebuilding of servers (file servers, database servers and ripple servers)
  • Supporting End Users
  • Supporting Windows 2003, XP

Education

Education

Cullinan Combined High School

2003 - 2005

Grade 12

Skills

Skills
Software Installation
Fire Management
Security
Fire Suppression Systems
First Aid
Project Planning
Strategic Planning
Project Management
Windows
Access Control
CCTV
Troubleshooting
Management

Certifications

Certifications

Scaffolding Supervisor

SHE Representative Functions

Basic Fall Arrest

Fall Arrest Rescue

First Aid Level 1

Bosch Plena Voice Alarm Technical (PAT02&03)

Bosch PA Basic (PAT 01)

Honeywell EBIR310 & EBIR400

Bosch Video Management Systems Certification

References

References

Operations Manager : Johan Smit

Eco-Time (011) 549 3000

Director of Projects : Peter Conlin

Masc Solutions (011) 100 0088