Summary

Expert communicator with 5+ years of experience dedicated to advocacy and professionalism. Ability to troubleshoot, explain policies and procedures and help both personnel and customers come to a positive perception.

Extensive involvement in all levels of relationship building, banking, and organizing team building opportunities.

Proven ability to manage multiple projects while meeting challenging deadlines. The 

Work History

Work History
Feb 2013 - Present

Loan/HR Administration Assistant

Patriot Bank

Coordinate team building events and exercises. Coordinate HR projects and take minutes at weekly meetings. Obtain credit information.  Ensure ongoing maintenance of loans to meet customer and banks needs. Prepare board reports weekly. Conduct initial orientation  to new hired employees. Assist HR with personnel software inquiries. Schedule interview appointments for HR Manager and CEO. Accurately input new loans in Jack henry System. Maintain strong relationship with borrowers,warehouse banks, and personnel. Prepare reports relating to personnel activities staffing and training. Prepare and create events supporting the United Way campaign to meet annual company goals. Verify sensitive documentation.  Process outgoing wires and loan payoffs daily. 


Mar 2008 - Jun 2011

Retail Sales

Nordstrom

Set and achieve sales goals. Develop relationships with customers and team members.  Follow up and schedule meetings with vendors to execute sales goals at special events.  Teach and train team members to help meet counter and department goals.

Feb 2006 - Mar 2008

Loan Representative

United Central Bank

Coordinate correction of deficiencies with loan officers, loan assistants, and loan managers. Periodically review loan input of retail loans and verify accuracy.  Process loan payments and advances. Mail loan payment statements to borrowers.

Jun 2004 - Jan 2005

Teller

Bank of America

Provide excellent customer service.  Cash checks, receive deposits, make withdrawals, receive loan payments, make credit card advances and prepare change orders for customers. Process incoming and outgoing wires.

Education

Education
2010

Aveda Institute Dallas

Cosmetology Graduate

Diploma

2004 - 2005

University of North Texas

2004

John Horn High School

Graduate

GPA 3.7

Refrences

Sydney Lay  918.344.2543

Vicki Boulware 918.813.6364

Joy Hunt 915.861.5801

Abilee Gillman 972.345.8869