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Sarab abd alradha namaa

  • Erbil
  • 07704118258

Work experience

May 2007 October 2012

Assistant Restaurant Manager

  • Led a series of server contests on upselling extra items that helped increase the average check amount by five percent.
  • Developed new menu items and decided on specific items to feature as specials depending on the time of year, ingredient pricing and other promotions.
  • Overhauled an inventory and ordering system to create a more cost-effective way to store and purchase new ingredients.
October 2012jun-2016

Restaurant Manager

  • Launched an employee training initiative to help address customer service complaints in service, reducing complaint numbers to fewer than two per day.
  • Oversaw the weekly server and kitchen staff schedule and rearranged shifts and personnel to accommodate changes in business and staff strengths and weaknesses.
  • Evaluated staff performance using a set of company standards and made recommendations for improvement or praise.

Restaurant Manager

  • Coordinated a new kitchen work schedule for employees and developed a different ingredient ordering system to help lower food cost by eight percent.
  • Ensured that all staff members were committed to delivering top quality food by educating staff about menu items and portion sizes, which reduced meals being sent back by 10 percent.
  • Maintained a hazard-free kitchen and promoted safe food handling practices to a staff of more than 43 employees.


secondary school