VP of Operations
- Austin TX
Visionary leader with 15 years of experience in implementing successful strategies and motivating teams to produce significant bottom-line results.
Diversified background in account management and operations; distinguished for an entrepreneurial mindset, creative problem solving, cross functional collaboration and client focus.
Multi-talented business strategist adept at offering innovative solutions to market influences and operational challenges; then leverages decisiveness to implement solutions while minimizing risk and maximizing performance.
Expert in transforming strategic plans into tactical initiatives and execution. Motivator and coach combining business acumen with analytical depth to align operational efficiencies with client service levels and corporate goals.
Orchestrated the execution of services on multiple strategic accounts. Created multi-year business plans and budgets that provided outlook of operational growth and revenue projections to stakeholders. Demonstrated ability to ensure high levels of customer service, interpreting needs and matching with services and solutions to best address to customized client requirements. Recognized as a builder and leader of high performance teams by engendering a culture of trust and collaboration.
Oversaw all aspects of operations, knowledge transfer, quality, and staffing for strategic relationship with Microsoft Online Services. Actively negotiated business growth, increasing revenue in 5 months
Oversaw operations management, employee engagement and financial health of accounts ranging up to $25M in revenue
Computer Science – Degree Program
Business/Management - Degree Program