Download PDF

Skills

Internet Research
Computer Operations systems
Microsoft Outlook
Microsoft office suite

Objective

To use my knowledge, skills, and abilities within the human services industry.

Interest

My interest are reading, exercising, live theater and participating in community service events to protect children and prevent homelessness.

Work experience

Jun 2012Present

Disabled Veteran Outreach Specialist

North Carolina Department of Commerce
  • ·Deliver extraordinary customer service to all internal and external customers.
  • ·Provide assessment and case management services for targeted veteran population.
  • ·Assess appropriate client need for health and welfare services.
  • ·Provide education and referrals to community resources.
  • ·Provide job seekers with job referrals according to employer-specific criteria.
Feb 2010Jun 2012

Employment Consultant

North Carolina Employment Security Commission
  • Provided extraordinary customer service to interior and exterior customers;
  • Assess and resolve complicated unemployment insurance claims;
  • Provided job referrals per specific employer designated criteria;
  • Provided community resources per assessed need of clients;
  • Provided resume writing and interview trainings;
  • Received and processed job orders received from employers into state job referral system.
Aug 2009May 2010

Armed Security Officer

Alpha Protective Service
  • Ensured the safety of federal employees and visitors while on federal property.
  • Performed access and control duties at perimeter control points.
  • Conducted threat assessment services within a federal facility.

Education

Jan 2010Mar 2013

BS of Technical Management

Devry University

Certifications

Sep 2012

Labor Employment Specialist

National Veteran Training Insitute