• Gorakhpur UTTAR PRADESH
  • 7080665205
  • markandey.singh84@gmail.com

Markandey Singh

System Administrator

Work History

Work History

Apex Public School

Jul 2014 - Mar 2015

Computer Faculty

Teaching Computer to Grade 3 to Grade 8

Preapring Advance Lesson Plans

Preparing Question Papers & Report Cards

Lab management

Providing Practical session to each Grade according to the Chapter & Topic

Manaing School Website & Updation

Typing Questions Papers and preparing office documents

Sanskar International School, Gorakhpur

Jul 2013 - May 2014

Computer Faculty

Teaching Computer to Grade 1 to Grade 6

Preapring Advance Lesson Plans

Preparing Question Papers & Report Cards

Lab management

Providing Practical session to each Grade according to the Chapter & Topic

Manaing School Website & Updation

Pacific KPO Pvt Ltd, Noida

Apr 2011 - Mar 2012

System Administrator

PACIFIC BPO PVT LTDis a provider of Next-Generation Outsourced Services for companies in healthcare, finance and Legal. Pacific’s array of solutions span Financial Services, Technical Support, Customer Support, Helpdesk, Software Services and Healthcare Services like Medical transcription, Medical Coding, Billing & Insurance claim processing.

Site Management – I look after all the day-to-day users’ system, server, network & VoIP related problems on site. I am also responsible for answering queries related to Remote sites & VPN connection in India as well as US via emails and online.

Achievements: Handling 150+ Seats call center with Voice soft dialer and managing Firewall (Sonic wall NSA2400), VPN as well.

Network setup - Responsible for Handling, entire technical setup and asset management of 150+ workstations using Windows 2003 server, Windows 7 / XP professional.

IT Policies – I am Involved in designing and implementing various IT policies.

·         Computer allocation policy

·         Corporate Internet usage policy

Vendor Management - Responsible for coordination with IT service vendors.

Mail Server - Responsible for maintenance of mail server using MS Exchange 2003, Windows SMTP Service.

Database Server -  Responsible For maintenance and management of SQL Server 2000 & 2005

Webmatrix Inc

2008 - 2011

Systems Engineer

§ Administered the Entire enterprise.

§ Supported 15 users at head office and 6 at the branch offices.

§ Administered Windows 7 and windows XP client as well as all other usual administrative tasks.

§ Performed daily back-ups.

§ Install and troubleshoot Server and Client application, windows, database apps and Configured   software’s.

§ Resolved issues by Using Dame ware Remote Software.

§ Installation & Configuration of Windows XP, 2000, 2003 and vista, window 7

Installation and configuration of Microsoft Outlook & Outlook Express, troubleshooting

Creative Computer

2005 - 2008

System Engineer

§ Administration and daily monitoring of MS 2000 server, Windows XP , Win 2000 Prof. and other hardware.

§ Assembling, Installation and maintenance of all Hardware and software’s    

§ Management of Windows 2000 Server (DNS, DHCP, Group Policies and Active Directory).

§ Handling the Norton antivirus to keep the desktop and server’s virus free.

Providing support in solving the Hardware (Branded systems like: - DELL, Compaq and Lenovo Laptops) and Software problems.

Education

Education

IGNOU

2002 - 2005

B.C.A

Skills

Skills
MCSE

Microsoft Certified Service Engineer

System Engineer

Windows Hardware & Software Troubleshooting Expert

Network Management

Worked on Lan, Switches and Routers

Firewall & VPN

Worked on NSA 2400 Firewall, Configured VPN for US based Companies

Certifications

Certifications

MCSE - Microsoft Certified System Engineer

2009 - 2009

Microsoft

SR6448778

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