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I am known to be hard working and confident in using my own initiative.  I consider myself to be an excellent team member and interested in learning new skills in all areas that became available to me.

I am well versed in working under pressure and to time constraints. I am reliable and also pride myself on punctuality.

I have excellent communication skills as shown in my experience in retail with Gamestation and by giving technical support by telephone and email at my time with DigiPos. Having these experiences has enabled me to gain confidence on the telephone and developed my skills on a customer facing level. I hope to further my career in the IT industry and all things electronic. I am committed to work hard and achieve ongoing self-development.

Work History

April 2016Present

Junior Implementations Engineer


As an implementations Engineer i have proved my skills from my previous job role and was promoted from within. In this job role I have performed various technical tasks ranging from patching existing computers in our customers network to the latest version of our POS software (such as HMV, National Trust and Burberry) to also setting up new stores onsite and remotely.

In this position I have been commended for my stand out work and achieved recognition in the form of a 'Star Performer Award' on two major projects.

Feb 2012Mar 2016

Computer Build & Repair Technician


Working for DigiPos who are a part of Omnico, a world leading POS provider.

I work as a computer repair technician, which encompasses skills ranging from soldering components, parts replacement, hardware issues identification and software support.

Types of repair include modular computers, all in one computers, laptops, LCD screens, touch screens, power supplies, tablets, scanners, cash drawers and printers.

Sep 2011Jan 2012

Advanced Apprenticeship

Pearson in Practice ATA

Here I developed industry specific skills in Hardware and Software use, maintenance and support. I also gained valuable experience of a professional workplace environment due to Pearson in Practice policy on working attire and professional attitude.

Sep 2010Jul 2011

Repair Technician


Hardware tear down (specifically Microsoft Xbox 360 and Sony PS3), using specific tools, repair, replace and refurbishment of inner components, fault testing, reassembly, stress testing and logical thinking to decipher the problem. Knowledge of health and safety while working, proper care of components by using an ESD strap as well as special clothing. Working towards a deadline as a certain number of units had to be completed per day.

Sep 2007Sep 2010

Sales Assistant


Serving customers in a friendly and professional manner, till work, answering customer’s queries (have to keep an up to date knowledge of the market), cash handling, inspecting deliveries, stacking items, opening and closing shop and stock checking.


Sep 2011Jan 2012

Level 3 Advanced Apprenticeship in IT, Software, Web & Telecoms Professional

Pearson in Practice ATA

Level 3 Diploma in Professional Competence for IT and Telecoms Professionals
Level 3 Extended Diploma in ICT Systems and Principles
Level 2 Key Skills Information and Communication Technology
Microsoft Technology Associate (MTA): Networking Fundamentals
Microsoft Technology Associate (MTA): Windows Operating Systems Fundamentals
Microsoft Technology Associate (MTA): Security Fundamentals
CompTIA A+ (220-701 and 220-702)

Sep 2007Jun 2009

BTEC National Diploma in Media Production (Games Development)

BCoT Basingstoke College of Technology

DMM: Distinction Merit Merit

Level 2 City & Guilds Key Skills Application of Number

Level 2 City & Guilds Key Skills Communication

Sep 2002Jun 2007


Fort Hill Secondary School

Art and Design A

English Literature A

Business and Communication Systems B

Maths B

Statistics C

Science Double-Award CC

English C

D&T Product Design C

Acquired Skills

I have picked up many skills throughout the various jobs i have done in the past.

These include knowledge of software systems such as SAP, Microsoft SQL and Microsoft Dynamics NAVISION.

As well as practical skills such as soldering at component level on circuit boards using both hot rework stations and soldering irons.

Reading voltages, amps and watts using multi-meters and oscilloscopes to better understand problems with power.

Hobbies & Interests

I am an enthusiast of all things related to technology and computing, therefore I like to keep an up to date knowledge and collection of the latest hardware and software. I have invested in and setup my own NAS with 15TB of storage in RAID 0 to act as a home media server, as well as building two of my own PCs in the last couple of years. In my free time I enjoy video games, movies, martial arts, *photography, mountain biking and socializing with friends.