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Work experience

Dec 2015May 2015

RESPONSIBILITIES: 
  •  Provides Support on billing and technical related concerns (email support). 
EXPERIENCES GAINED: 
  •  Efficient in using MAC Computer(s).
Mar 2013Oct 2014

Customer Service Representative, Certified Technical Support (Non-voice)

Convergys

RESPONSIBILITIES:

  • Provides strategic customer/tech/sales support to secure that expectations are met with our customers.  

EXPERIENCES GAINED:

  • Certified technical support (DISH satellite cable support).
  • Partners Trained on 3rd party bundled companies.
  • Good team player and Multitasking capabilities.
  • Knowledge of Internet and Electronic Commerce industries.

Education

20102012

Multimedia Arts

20032007

SECONDARY: Bloofield Academy
19972003

PRIMARY: Bloomfield Academy