Mark Robert Albano

Mark Robert Albano

Work History

Work History
Dec 2015 - May 2015

RESPONSIBILITIES: 
  •  Provides Support on billing and technical related concerns (email support). 
EXPERIENCES GAINED: 
  •  Efficient in using MAC Computer(s).
Mar 2013 - Oct 2014

Customer Service Representative, Certified Technical Support (Non-voice)

Convergys

RESPONSIBILITIES:

  • Provides strategic customer/tech/sales support to secure that expectations are met with our customers.  

EXPERIENCES GAINED:

  • Certified technical support (DISH satellite cable support).
  • Partners Trained on 3rd party bundled companies.
  • Good team player and Multitasking capabilities.
  • Knowledge of Internet and Electronic Commerce industries.

Education

Education
2010 - 2012

Multimedia Arts

2003 - 2007

SECONDARY: Bloofield Academy
1997 - 2003

PRIMARY: Bloomfield Academy