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Mark Franklin

Experienced Management Consultant


Competent Management Consultant, Entrepreneur and Founder of First Principles Consulting; track record of bottom-line business improvements based on client engagement and ownership, sustained long after the assignments end.

  • 20 years management consulting
  • 15 years mining
  • 8 years automotive design, manufacturing, project management, client engagement


  • Profound ability to improve bottom line by upgrading Management Systems, which leverage people, process and technology to drive sustainable behaviour change.

Background, experience and competencies:

  • Business & Operational Readiness - Ensuring operational success on launch day
  • Integrated Management Systems & Business - Processes Profound understanding and ability to lead change
  • Project Management - Deep understanding of what drives project success and the ability to implement the measures
  • Strategy Development & Execution - Ability to lead the development of the right strategy, as well as the processes required to execute it on time
  • Business & Operations Improvement - Capable of creating order from chaos systematically
  • Change Management - Proven track record of leading successful change management a part of transformation project
  • Constraint Management - Skilled in finding the bottlenecks in your operation and the ability to manage them
  • Modern Collaboration Apps & Processes - Experienced in designing and implementing cloud-based collaboration platforms
  • Executive Stakeholder Collaboration - Engages with C-suite and GM level on a daily basis
  • Business Analysis/Diagnostics - Identifies lost opportunities in organisations and processes through a structured analytical method; designs improvement projects to close gaps

Clientele includes many blue chip companies such as BHPBilliton, Barrick, Newmont, Evolution Mining, Optus, Telstra, Bank of Taiwan, Burswood Casino, Pirelli, Unilever and many more.

Worked in Australia, Canada, USA, Germany, Switzerland, Chile, Peru, Ghana and Papua New Guinea.

Work History


Managing Director

First Principles Consulting

Founded the business and developed it into a highly respected firm, known best for its consistently high client benefits and sustainable business improvements.

As an operationally focussed consulting firm, First Principles Consulting works with clients starting up and improves operational efficiency with established organisations. Their unique approach achieves improvements through empowered people, lean business processes and innovative  technology. Their enviable track record: Clients produce more, costs go down - or both. First Principles Consulting provides solutions, methodology and extra resources.



Franklin Management Solutions
  • Freelanced and subcontracted to other consulting firms
  • Worked directly with clients

Manager, Business Performance Management (BPM)

Placer Dome Inc., Vancouver, BC, Canada

Formed new business group to assist 16 mine sites implement business process improvement projects. Developed vision and strategy for business group and implemented it with team, develop, test and deploy a quantifiable Business Review Process.


SAP Project Manager, Integrated Business System (IBS) Project

Placer Dome Inc., Vancouver, BC, Canada

Kicked off a Global SAP implementation. Project chartering. Define project scope. Manage budget, schedule, benefits realisation and risks. Successfully led team from project initiation to completion of Global Template design and configuration.


Consultant/Project Manager

Various Consulting Firms (Global)

Subcontracted to a number of consulting firms, such as Jamieson Consulting, Sydney Consulting, LSI Consulting, Shiftwork Solutions, Impac, Partners in Performance, GRS, Lodestone and Momentum Partners.

Consulted with clients to establish project goals; develop and implement sustainable,  integrated Management Operating System upgrades; write and deliver training programs; conduct business analyses.

Often working under challenging cultural circumstances, achieving client's goals, quickly earning people's trust, liking and respect as the platform for change. 


Project Director

IMPAC (Global Role)

Career transition from automotive engineering project management to management consulting; graduated from 'Fastrac', IMPAC's competitive (only one in three graduated) rigorous global training program. Intensive and highly effective combination of classroom and on-the-job training.  Laid foundation for successful 20 year management consulting career. 


Project Engineer

Britax Rainsfords P/L

Accountable for managing automotive engineering projects from concept to launch, typically running for 18 to 30 months and included negotiating client specifications, prototyping, test lab certification and on-vehicle client approval at every stage; managed cross-functional teams of CAD designers, manufacturing engineers, quality engineers and tooling engineers based on the contemporary concurrent engineering methodology; introduced a number of improvements resulting in cost savings; solid rapport with all clients (Ford, GM, Mitsubishi, Nissan, Toyota). 

Consulting Project History


Client Engagement, Lead Analyst, Project Oversight

Orvana OroValle, Asturias, Spain

Lead sales development, client engagement, operations diagnostic, project design, change management approach and hired suitable team for project delivery. Scope included mine and maintenance planning upgrade, shift execution and Short Interval Control (SIC), communications and collaborations upgrade etc.


Client Engagement, Lead Analyst, Project Oversight

Newcrest Mining Ltd

Conduct diagnostics of Open Pit, Process Plant and Underground departments; develop project designs, hire and train staff, deploy MOS upgrade projects in all production areas


Client Engagement, Lead Analyst, Project Oversight

Evolution Mining Lake Cowal

Facilitate breakdown of site Business Plan into departmental goals and targets; Value Driver Operationalisation and Application using Optika's Akumen; Team Development; Value Driver Implementation using Optika Akumen; STARR Implementation and Business Planning


Client Engagement, Lead Analyst, Project Oversight


Develop roadmap for development and implementation of Integrated Management System (IMS)


Senior Management Consultant

Fortescue Mining Ltd

Upgraded PSI meetings, implemented Short Interval Control (SIC) for large open pit mining operation


Operational Readiness Manager

Operational Readiness development - Crusher upgrade, Morobe JV, Papua New Guinea

Scoped client requirements to establish Operational Readiness for $50M Crusher Upgrade project, developed project approach, plan and schedule, managed stakeholders and development of deliverables (PMs, SOPs, training requirements, spares & inventory, lifecycle costing, reliability, process control, maintenance planning, warranty management, etc).


Senior Management Consultant

Business Readiness Framework development - Crosslands Resources, Perth, Australia

Scoped client requirements to establish Business Readiness for large-scale mine development project; developed Project Execution Plan (PEP), schedule, managed stakeholder engagement and development of BR content of Bankable Feasibility Study (BFS).



Blueprint for Operations Management System development - Newmont Mining Corp, Denver, USA

Participated in the development of a Blueprint for a generic Operations Management System for large gold mines. The team developed a detailed manual for Global Mining Corporation. Defined a practicable system for managing individual sites. Ensured reliable outcomes and continual improvement was embedded systemically. Intended to be rolled out globally.


  • English (Native or bilingual proficiency) Projects
  • German (Native or bilingual proficiency)
Proven Skills & Experience
  • Business Process Solution Architecture
  • Business Process Improvement
  • Change Management
  • Workshop Design, Development and Facilitation
  • Strategy
  • Coaching
  • Mentoring
  • Project and Program Management
  • Leadership