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Mark Franklin

Experienced Management Consultant


Competent, experienced Management Consultant with a solid track record of sustainable business improvements and repeat clientele

  • 20 years consulting
  • 15 years mining
  • 8 years automotive design, manufacturing, project management, client engagement


  • Profound knowledge in performance improvement via analysis and implementation of fully integrated, closed-loop Management Systems.

Background, experience and competencies:

  • Business & Operational Readiness - Ensuring operational success on launch day
  • Integrated Management Systems & Business - Processes Profound understanding and ability to lead change
  • Project Management - Deep understanding of what drives project success and the ability to implement the measures
  • Strategy Development & Execution - Ability to lead the development of the right strategy, as well as the processes required to execute it on time
  • Business & Operations Improvement - Capable of creating order from chaos systematically
  • Mergers & Acquisitions - Proficient at facilitating M&A projects so that you can start off with the company and culture you want, not the one you get.
  • Change Management - Proven track record of leading successful change management a part of transformation project
  • Constraint Management - Skilled in finding the bottlenecks in your operation and the ability to manage them

Clientele includes many blue chip companies such as BHPBilliton, Barrick, Newmont, Evolution Mining, Optus, Telstra Bank of Taiwan, Burswood Casino, Pirelli, Unilever and many more.

Locations include Australia, Canada, USA, Germany, Switzerland, Chile, Peru, Ghana and Papua New Guinea.

Work History


Managing Director

First Principles Consulting

Founded the business and developed it into a highly respected firm, known best for its consistently high client benefits and sustainable business improvements.

As an operationally focussed consulting firm, First Principles Consulting works with clients starting up and improves operational efficiency with established organisations. Their unique approach achieves improvements through empowered people, lean business processes and appropriate technology. Their enviable track record: Clients produce more, costs go down - or both. First Principles Consulting provides solutions, methodology and extra resources.



Franklin Management Solutions
  • Freelance and subcontract to other consulting firms
  • Liase directly with clients under my own FPC banner
  • Develop a web-based Online Management System

Manager, Business Performance Management (BPM)

Placer Dome Inc., Vancouver, BC, Canada

Formed new business group to assist 16 mine sites implement business process improvement projects. Developed vision and strategy for business group and implemented it with team, develop, test and deploy a quantifiable Business Review Process.


SAP Project Manager, Integrated Business System (IBS) Project

Placer Dome Inc., Vancouver, BC, Canada

Kicked off a Global SAP implementation. Project chartering. Define project scope. Manage budget, schedule, benefits realisation and risks. Successfully led team from project initiation to completion of Global Template design and configuration.


Consultant/Project Manager

Various Consulting Firms (Australia, PNG)

Career transition from automotive engineering project management into management consulting/project management; graduated from rigorous global training program(only 10 of 30 were successful); subsequently contracted to a number of consulting firms (Jamieson Consulting, Sydney Consulting, LSI Consulting, Shiftwork Solutions, Impac Australia).

Consult with clients to establish project goals; develop, implement & document fully integrated, enhanced Management Operating Systems; write and deliver training programs to client management; conduct business analyses.

Often working under challenging cultural circumstances, achieving client#s goals, quickly earning people#s trust, liking and respect as a solid platform for change. 


Project Director

IMPAC (Global Role)

Graduated from IMPAC's fiercely competitive (only one in three graduated) but very effective Fastrac program. Intensive combination of classroom and on-the-job training. This launched my management consulting career.


Project Engineer

Britax Rainsfords P/L

Accountable for managing automotive engineering projects from product concept through to product launch; typically this would be an 18 to 30 month development cycle, including negotiating specification, prototyping, test lab certification, on vehicle client buy-off at every stage; throughout I managed a cross- functional team consisting of CAD designers, manufacturing engineers, quality engineers, tooling engineers, plus specialist as required. Successfully completed a number of projects, introduced a number of improvements resulting in cost big savings; had an excellent rapport with all clients (Ford, GM, Mitsubishi, Nissan, Toyota) and was held in high esteem. 



Operational Readiness Manager

Operational Readiness development - Crusher upgrade, Morobe JV, Papua New Guinea

Scoped client requirements to establish Operational Readiness for $50M Crusher Upgrade project, developed project approach, plan and schedule, managed stakeholders and development of deliverables (PMs, SOPs, training requirements, spares & inventory, lifecycle costing, reliability, process control, maintenance planning, warranty management, etc).


Senior Consultant

Management Systems development for Business Readiness dept - Newmont Mining Corporation, Denver, CO, USA

Scoped client requirements for this global support dept in delivering their services and developed deliverables together with the client. Demonstrated remote project collaboration excellence.


Senior Consultant

Business Readiness Framework development - Crosslands Resources, Perth, Australia

Scoped client requirements to establish Business Readiness for large-scale mine development project; developed Project Execution Plan (PEP), schedule, managed stakeholder engagement and development of BR content of Bankable Feasibility Study (BFS).


Project Manager

Management System Upgrade - Proof-of-Concept Pilot Project, Newmont Mining Corp, Nevada, USA

After an Operations Management System Blueprint had been developed, a Proof-of-Concept Pilot Project was conducted, which demonstrated the Blueprint's validity. The team successfully installed the Operations Management System Blueprint at a large Gold Mine in Nevada, USA. Blueprint for Operations Management System development-global gold miner, Denver, USA


Project Stream Lead

Strategy & Business Plan Implementation Process, BHPBilliton, Townsville

Turning Strategy into Action. Scoped client requirements, implemented the‘ Alignment' effort at large Nickel smelter. Tangible, sustainable process the site later relied on to implement its Long Term Strategy (5YP).


Project Oversight

Project Management Framework/Action Management Process implementation - Medium-sized gold mine, Qld, Australia

Role: Project Oversight
Scoped requirements; upgraded communications framework; developed and implemented integrated PMF. It included more effective meetings and using a new Action Management platform and process. Assessed project management requirements, developed and implemented a fully integrated, PMBOK-based Project Management Framework.


Project Manager

Management System Upgrade - Proof-of-Concept Pilot Project, Twin Creeks, Newmont Mining Corp, Nevada, USA

After an Operations Management System Blueprint had been developed, a Proof-of-Concept Pilot Project was conducted, which demonstrated the Blueprint's validity. The team successfully installed the Operations Management System Blueprint at a large Gold Mine in Nevada, USA.



Blueprint for Operations Management System development - Newmont Mining Corp, Denver, USA

Participated in the development of a Blueprint for a generic Operations Management System for large gold mines. The team developed a detailed manual for Global Mining Corporation. Defined a tangible system for managing individual sites. Ensured reliable outcomes and ensured continual improvement was embedded systemically. Later rolled out globally.


Senior Consultant

Global Mine Site Management Systems reviews - 14 mines, Newmont Mining Corp

The team developed operational maturity framework and questionnaire for operational effectiveness and maturity of systematic operations management. Assessed 14 gold mines against this framework Sites were located in Ghana, Indonesia, Australia, New Zealand, USA and Peru.


Project Manager

Management Systems & Business Process upgrade - Plutonic, Barrick Gold, Western Australia

12 month project at remote Gold Mine in WA with (Global Co). Improved site constraints (Mine Scheduling & Geology processes).


Project Manager

Management Systems & Business Process upgrade - world's largest UG copper mine, BHBBilliton, South Australia

12 month improvement project at world's largest U/G copper/uranium mine, upgrading management system and business processes. A flexible change management approach developed user-ownership.

The continuing refinement after project completion by client won the team a Global HSEC Award in London in 2011 from over 140 submissions!



Porgera Gold Mine, Placer Dome Inc., Papua New Guinea

Team member in a transformation project in a large, complex process plant.