Accomplished bilingual communicator with talent for quickly articulating complex ideas, synthesizing and condensing information, formatting and editing. Very strong listening, observation, and analytical abilities coupled with an insightful, solutions-oriented focus. Rapid prototyping and iterations to quickly refine approach, plan, and/or evaluation. Extensive interviewing and facilitation experience with people of wide range of ages, education levels, and cultures. Passionate about action-oriented research and making information meaningful and useful. Student of design thinking. Increasingly serving as a coach and thought partner.
At home in interdisciplinary intersections such as healthcare, business, and community or government, philanthropy, and nonprofit.
I learn from everyone. I take fun very seriously.
#1 word used to describe me: Inspiring. #2: Creative.
There are people who can "see" beyond the evident, who can feel the current, understand, and translate.
I first encountered Marissa in her role as Administrative Project Manager for Presbyterian Healthcare System's Central Delivery System. She had a knack for communications. She never approached issues as I would have expected. She understood more than conveying content; she knows how to convey meaning to affect change. Marissa can sense meaning. She can feel disconnects and sense needs. She connects dots that I often cannot see. Her ability to emote and connect is invaluable. I have seen Marissa as a project manager, communicator, Spanish interpreter/translator, and now patient advisory committee architect for our cancer service line. Her intelligence, connection to purpose and ability to connect are unparallelled. She is an asset to any values-based organization.
Marissa has a wonderful combination of creativity and openness to new information, knowledge and skill in managing projects, and enough passion to positively change both systems and people. She is a quick learner, with a strong intellect and open mind. I have always been impressed by Marissa's leadership skills as well as her ability to work with numerous and diverse organizations, groups, and individuals. Marissa is both a good listener and a great communicator, and a joy to work with.
Marissa is very detail oriented, well organized and an excellent communicator. The thing that I appreciate most about Marissa is her ability to think. She is a great thinker which leads to creative and innovative approaches to problem solving and accelerating performance.
A shot of optimism for breakfast, persistence for lunch and change for dinner; Marissa’s positive and relentless pursuit of understanding, ideas and meaningful change make her an invaluable member of any team and organization. What I appreciate in my many encounters with Marissa is her ability to ask probing questions then listen, watch and hone in on the essence of a situation much like a Zen master cuts through the noise/chaos of life. She has a natural instinct to make meaning out of information and an intrinsic wisdom and capacity to encapsulate and articulate issues in an effort to create a safe space for collaborative idea sharing and possibility thinking. Marissa’s focus is always on what’s possible.
I am honored to work with an incredible team of professionals in a field that perhaps more than any other brings life into sharper focus, requires a balance of science and faith, and touches the lives of so many. Our Cancer Center was recently given a three year accreditation from the Commission on Cancer with all seven possible commendations. On a job description level, this is some of what this role entails: Serve as lead on internal and external communication efforts in conjunction with Marketing/Communications team. Manage community outreach activities to meet regulatory requirement for the Cancer Service Line. Provide leadership in areas of reporting, communication, maximizing marketing efforts, voice of the customer work, and continuous improvement activities. Identify and define areas of community need for cancer outreach activities; coordinate participation or hosting events and conferences. Develop and lead cancer Patient and Family Advisory Council. Serve as Liaison from Service Line on cross-departmental or enterprise-wide efforts that include or affect Cancer Service Line. Work closely with Foundation and Real Estate on projects affecting Cancer Center to optimize environment.
Recently served as Project Manager for Design Phase of cancer center expansion to Rust Medical Center.
Provided staff support to Chief Operating Officer, Central Delivery System Operations
Identified, structured, and scoped issues. Provided leadership and facilitation in the resolution of strategic and sensitive issues or projects for multi-functional groups under senior executive. Acted as a thought partner to assist executive in making sound and timely decisions. Researched, drafted and edited special reports to committees, councils and boards. Participated in Process Excellence projects (Six Sigma, Lean, Baldrige). Used analysis, creativity, and information design skills to convey information in the most effective manner to suit purpose and audience. Involved in numerous intense organizational change efforts. Effectively managed multiple priorities in unpredictable and often time-sensitive situations. Functioned with high autonomy in results-based environment. Lead through influence.
Accountable for day-to-day management, business development and fulfilling deliverables. Contracts included:
First person hired as coordinator to transition volunteer-based group into formal, statewide organization that still exists. Co-designed organizational structure, lead staffing of projects and Executive Director position, and managed over $600K in grant monies. Planned and coordinated two statewide conferences.
Coordinated all aspects of implementing statewide, federally funded college preparedness program (GEAR UP) and outreach/community relations for department.
My focus was Intercultural Communication. I had assistantships that included teaching Public Speaking, teaching other TA's in the Teaching Assistant Resource Center, and a research assistantship in the UNM Health Sciences Center. My thesis committee included Dr. William R. Miller, pioneer of Motivational Interviewing and Dr. Karen A. Foss whose work centers exploration of change and communication from feminist perspectives. My thesis explored the use of a narrative-centered approach to diversity training based on the premise of racism as an addictive behavior.
Students at Colorado College take one course at a time on the Block Plan and professors only teach one class at a time (no teaching assistants or graduate instructors). It allows for immersion and rigor as well as travel.I became accustomed to accomplishing a semester's worth of work in one month.
Spent one semester in Guanajuato, Mexico. It took scholarships, financial aid, and work/study for me to attend this amazing school. I have never taken the experience for granted and I am still revealing the gifts I gained.
RECENT PROFESSIONAL DEVELOPMENT
Studying human potential and the Three Principles with coach Elese Coit out of San Diego, California October 2012-Present
Completed Acumen/IDEO "Human Centered Design" Course: April-June 2014 Project centered on providing healthier food options in a corporate environment.
Innomation, LLC: TRIZ (Theory of Inventive Problem-Solving) One Week Workshop with David Conley Jan 2012
University of New Mexico Continuing Education: Graphic Design & Visual Communication February 2011
EDWARD TUFTE: Presenting Data and Information: A One-Day Course New York City, November 2010
Gorilla Tango and Sol Acting Academy: Improv Classes 2005-2010
Presbyterian Healthcare Services: Process Excellence: Completed Six Sigma Green Belt Training and passed exam 2008-2009
Completed 4 ½ day Lean training
Presbyterian Healthcare Services: Clinical Education: Certified Medical Interpreter August 2008
Greater Albuquerque Chamber of Commerce: Leadership Albuquerque Graduate 2003
Good works occur in every sector. Community, economic, and youth development all have much more in common than anyone seems to realize.
I am a MacGyver. Able to identify and connect resources quickly and when startled I do not visibly flinch.
My best leadership experiences have been in situations where I rise up to a leadership position after having had time to observe, contribute, interact, and understand.
I am a bilingual cultural marginal who notices, creates, and evokes beauty.
Carlos Fuentes kissed me on the cheek at a book signing in the 90's and I am still not over it.
Clouds, books, roadrunners, fractals, words, Cirque du Soleil, office supplies, family, challenges, helping people realize they are amazing, brainstorming, making stuff, the flowers on Russian Olive trees, being comfortable in silence with someone else, new ideas, simplifying, authenticity, skating, loyalty, the smell of citrus, rearranging, quiet, honest conversations, a nice smile, good manners, quick thinking, social media.
Designed my own interdisciplinary major at the Colorado College...required making a detailed case to the Dean. It was worth it. Basically that set the tone for everything going forward because seeing the interplay between things became second nature. I almost have two Master's, which I can explain some day if you like.